Harvard University acted in "good faith" in conducting secret searches of e-mail files of some instructors, an outside report has concluded, The Boston Globe reported. The outside report, by a law firm, was commissioned amid widespread faculty and student anger over the e-mails searches, which were conducted as the university was concerned about leaks about a cheating investigation. Administrators believed at the time that they were acting in ways consistent with university policies, and administrators did not read the e-mail messages in the accounts that were searched, the report said.
Seven branches of the Indian Institutes of Technology plan to embrace the concept of massive open online courses, The Economic Times reported. They plan to produce a series of courses that, if taken together, could help students qualify for various jobs. An initial series of courses will be in computer science. Organize think that more than 100,000 people could benefit from the offerings.
American research universities are coming under increasing cyberattacks, most likely from China, forcing them to step up security, The New York Times reported. The article cites institutions facing as many as 100,000 hacking attempts a day, and quotes an Educause official saying that the attacks have "outpaced our ability to respond."
Blackboard, the classroom software company, may be heading in the right direction, judging from a question and answer session with top executives the company hosted for customers on Thursday.
The unusual ritual at Bb World of subjecting executives to public and not always positive feedback from clients has served as a big griping session for perturbed customers in previous years. The company has lost market share over the last several years, according to annual surveys by the Campus Computing Project, though Blackboard remains the largest provider of learning management systems to American colleges.
This week, clients who stood up to talk to the executives generally tossed aside those overarching gripes as things of the past. Blackboard CEO Jay Bhatt joined the company seven months ago following the departure of Michael Chasen, a co-founder.
Jean Mankoff, the director of learning technology support at Texas Woman's University who has attended 14 of the company's conferences, praised Ray Henderson, who joined the company four years ago. She said the company had lost its collegial feeling for several years until recently.
The company is not without issues, however. Mankoff said the company had too many different product lines and sometimes she feels like she is working with different companies when she tries to purchase each product. That's something Bhatt said he is working to fix. Another user complained a featured in one of the disparate product lines had been neglected.
Another customer complained the software has become so feature-laden that faculty have trouble using it, something Bhatt also said he is working to deal with.
Cengage Learning, Inc., the second largest publisher of higher education course materials in America, filed for Chapter 11 bankruptcy protection Tuesday. The move had been expected by financial analysts.
The company hopes to eliminate about $4 billion of its $5.8 billion in debt, the company said in a statement. The company's chief financial officer, Dean Durbin, blamed the company's woes on the move away from traditional printed textbooks to digital offerings, cuts in government spending since the recession, and piracy of its materials.
In a court filing, he said the company is working on a new business plan and pointed in particular to MindTap, a new cloud-based platform the company has elsewhere described as "more than an e-book and different than a learning management system." The company expects to continue to make timely payments to its vendors and offer the same wages and benefits to its employees, it said in a press release.
“The decisive actions we are taking today will reduce our debt and improve our capital structure to support our long-term business strategy of transitioning from traditional print models to digital educational and research materials," CEO Michael Hansen said in a statement. "Cengage Learning began an operational transformation six months ago under the leadership of our new senior management team, which is executing bold plans to enhance our customer relationships and introduce innovative digital and print products and solutions to meet our customers’ evolving needs."