Harvard U. appoints first vice provost for advances in learning

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Following Stanford and MIT, Harvard University appoints its first vice provost for advances in learning.

Essay on efforts to address issues of skepticism about MOOCs

It’s only been about a year since massive open online courses (MOOCs) burst onto the higher education scene. But it hasn’t taken long in many quarters of our community for acclaim to accede to skepticism, and excitement about MOOCs to fade amid charges of excessive hype.

All of that’s understandable during such challenging times for American higher education, as presidents and professors alike grapple with issues of affordability, access and accountability. After all, no one innovation will ever be a cureall, no matter how much attention it gets.

This is a good time for all of us in higher education to take a step back and study the disruptive potential of MOOCs and other innovations. The American Council on Education, for instance, has an ongoing and wide-ranging research and evaluation effort to examine the academic potential of MOOCs and attempt to answer questions about whether they can help support degree completion, deepen college curriculums and increase learning productivity.

I was interested, therefore, in the findings of Inside Higher Ed’s new Survey of Faculty Attitudes on Technology. Over all, and perhaps to no one’s surprise, many faculty members expressed reservations about online courses in general and about MOOCs in particular. Several responses highlighted this skepticism, but also, I believe, showed where ACE’s work can be of assistance.

Just 22 percent of the faculty who responded to the survey agreed that "higher education should award credit for MOOCs." However, 66 percent said that a very important indicator of a quality online course is whether it has been "independently certified for quality."

It has been well-publicized that one aspect of ACE’s MOOC evaluation and research initiative is to review some specific MOOCs for potential college credit recommendations. So far, in fact, we have determined that 11 such courses across three major MOOC platforms met criteria for credit recommendations: Five from Coursera, five from Udacity  and one from edX.

But what may be less well-known is that reviewing MOOCs for credit recommendations involves the same work ACE has been successfully undertaking for many years to evaluate learning that takes place outside traditional degree programs. And faculty should keep in mind that it is their colleagues who are responsible for carrying out these reviews.

Since 1945, ACE has evaluated military training and experiences to determine their eligibility for credit recommendations. In 1974, the ACE College Credit Recommendation Service (ACE CREDIT®) was formed to extend these reviews to the workplace and to major departments of government. Decisions about this and all transfer credit are up to individual institutions on a case-by-case basis, as they should be, but there is a network of some 2,000 institutions that have agreed to consider ACE credit recommendations.

Many of these courses are found in military and workplace settings, but they also have for a number of years included “traditional” online courses that now are more than a decade old.

Each course review is led by a team of at least two experienced and trained faculty assessors, drawn from a variety of institutions and geographic regions. Each faculty assessor's expertise is relevant to the course under review and all must have significant teaching experience. The reviewers look at textbooks and other instructional materials, course syllabuses, assessment methods, lab and class exercises, instructor qualifications and, for online courses, instructional design, assessments, student authentication and exam proctoring.

In the process of these rigorous reviews, it is not unusual for a faculty team to make recommendations for improvements to MOOCs and other types of courses.

The final recommendations are always a consensus of the team, and they are based on consistent standards that are national in scope and not linked to the standards of any one particular institution. It is up to ACE faculty reviewers to decide how much credit to recommend based on the scope and depth of the course, with decisions about whether to grant credit at the discretion of degree-granting institutions.

Final recommendations are published on ACE's online National Guide to College Credit for Workforce Training. Once approved for credit recommendations, courses must be re-reviewed every three years to maintain their status.

The promise of MOOCs remains an open question, but it’s clear that online learning overall will play an increasingly important role as the higher education community works to serve millions of adult learners and help our country meet the goal of boosting the number of Americans with a postsecondary degree, certificate or credential. About two-thirds of American college students now are post-traditional learners whose pursuit of additional knowledge and skill is interlaced with time commitments to jobs and family responsibilities.

The 2012 Survey of Online Learning by the Babson Survey Research Group  showed that more than 6.7 million students were taking at least one online course during the fall 2011 term, an increase of 570,000 from 2010, and that 32 percent of higher education students now take at least one course online. And while just 2.6 percent of our institutions reported currently having a MOOC, an additional 9.4 percent said that MOOCs were being planned.

ACE, of course, isn’t the only entity that can help assure faculty of the quality of online courses, including MOOCs. And it’s worth noting that ACE’s MOOC initiative is part of our broader push to expand the area of prior learning assessment in ways appropriate for both post-traditional students and American’s diverse system of colleges and universities.

Indeed, as my ACE colleague Cathy Sandeen recently noted, there are many ways to develop a more truly interconnected higher education system that helps more Americans complete postsecondary degrees, credentials and certificates.

Yes, MOOCs have received a lot of hype. But that just makes it all the more important to continue with efforts to assess where and how they might fit into the higher education landscape.

Molly Corbett Broad is president of the American Council on Education.

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Wake Forest Joins Course Pooling Consortium

After months on the fence, Wake Forest University officials decided to join a partnership created by the company 2U to access a pool of for-credit online courses offered by more than a half dozen universities.

The effort, known as Semester Online, proved controversial at Wake Forest's North Carolina neighbor, Duke University, where faculty shot down the idea in April. Wake Forest took its time before joining and at one point questioned the Semester Online business model. But following a faculty vote on Monday that gave the green light, the university announced Wednesday it will join the consortium, which includes the University of North Carolina at Chapel Hill, Northwestern University and the University of Notre Dame.

“We have engaged in an ongoing campus-wide dialogue about how Wake Forest might best utilize online tools and other technological innovations to effectively enhance our high-touch, face-to-face educational experience," said Provost Rogan Kersh in a statement. "Semester Online is the first online program that is able to offer this level of engagement to our students and faculty.”

EdX and Google to develop open-source MOOC platform

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MOOC provider edX finds a powerful partner in Google for its new platform, Open edX.

The promise of individualized learning and the faculty role (essay)

"Frenzy" may be the best way to describe what’s currently happening in higher education.

On one hand, there’s MOOC (massive open online course) mania. Many commentators, faculty creators, administrators, and public officials think this is the silver bullet that will revolutionize higher education.

On the other hand, there is the call for fundamental rethinking of the higher education business model. This is grounded most often in the argument that the (net) cost structure of higher education is unaffordable to an increasing number of Americans. Commentators point out that every other major sector of the economy has gone through this rethinking/restructuring, so it is only to be expected that it is now higher education’s turn.

Furthermore, it is often claimed that colleges and universities need to disaggregate what they do and outsource (usually) or insource (if the expertise is really there) a re-envisioned approach to getting all the necessary work done.

In this essay I focus on the optimal blending of online content and the software platforms underneath.

Imagine how transformative it would be if we could combine self-paced, self-directed postsecondary learning (which has been around in one form or another for millennia) with online delivery of content that has embedded in it both the sophisticated assessment of learning and the ability to diagnose learning problems, sometimes even before the learner is aware of them, and provide just-in-time interventions that keep the learner on track. 

Add to that the opportunity for the learner to connect to and participate in groups of other learners, and, to link directly to the faculty member and receive individualized attention and mentoring. What you would have is the 21st-century version of do-it-yourself college, grounded in but well beyond the experienced reality of the thousands of previous DIYers such as Abraham Lincoln, Frederick Douglass, and Thomas Edison.

A good goal to set for the future? No. The great news is that we already have all the components necessary to make this a reality in the near term. First, it is now possible to build “smart” content delivered through systems that are grounded in neuroscience and cognitive psychological research on the brain mechanisms and behaviors underlying how people actually learn. The Open Learning Initiative at Carnegie Mellon University, which creates courses and content that provide opportunities for research for the Pittsburgh Science of Learning Center (PSLC), is an example of how research can underlie content creation.

Such content and systems depend critically on faculty expertise, in deciding exactly what content is included, in what sequence, and how it is presented. Faculty are also critical in the student learning process, but perhaps not solely in ways we have traditionally thought. That is, it may not be that faculty are critical for the actual delivery of content, a fact we have known for millennia given that students obtain content through myriad sources (e.g., books) quite successfully.

Still, effective and efficient student learning has always depended critically on how well faculty master both these content steps as well as the other parts of the learning process, as evidenced by the experience with faculty who are experts at doing it and the ease with which learning seems to happen in those situations.

Second, these “smart” systems exist in a context of sophisticated analytics that do two things: (a) monitor what the learner is doing such that it can detect when the learner is about to go off-track and insert a remedial action or tutorial just in time, and (b) assess what the learner knows at any point. These features can be used to set mastery learning requirements at each step such that the learner cannot proceed without demonstrating learning at a specific level.

Ensuring mastery of content has long been a major concern for faculty, who used to have to spend hours embedding pop quizzes or other learning assessments into their courses, set up review sessions, set office hours during which students may (or may not) attend, and implore students to contact them is they encountered difficulties. The dilemma for faculty has usually been figuring out who needs the assistance when and how.

The sophisticated analytics underneath content delivery systems help take the guesswork out of it, thereby enabling faculty to engage with more students more effectively, and, most important, design the engagement to address each student’s specific issue. Better student-faculty interactions will likely do more to improve student learning than most any other intervention.

Third, the platforms on which these “smart” systems are built and delivered include ways to create virtual teams of learners (both synchronously and asynchronously) and to include faculty interaction from one-on-one to one-on-many. This tool will make the long tradition of having students form study groups easier for faculty to accomplish, and enable students whose physical location or schedules may have made it difficult previously to participate in such groups to gain their full benefit.

Fourth, the creation of these “smart” systems has resulted in much clearer articulations of the specific competencies that underlie various levels of mastery in a particular field. As evidenced by the various articulations and degree profile work done in the U.S. and internationally, and by the development of specific competencies for licensure by several professional associations, faculty play a central role.

Fifth, the specification of competencies makes it easier to develop the rubrics by which learning acquired prior to formal enrollment in a college/university or in other ways not otherwise well-documented can be assessed, and the learner be placed on the overall continuum of subject mastery in a target field or discipline. Although faculty have always played a central role in such assessments, standardization of assessment has proven difficult. However, with the inclusion of faculty expertise, assessments such as Advanced Placement exams and learning portfolios can now be accomplished with extremely high reliability.

All of this could have enormous consequences for higher education. To be sure, we need more research and development of a broader array of content and delivery approaches than we currently have. In the meantime, though, three steps can be taken to meet students’ needs and to increase the efficiency with which colleges and universities provide the educated citizens we need:

  • Define as many postsecondary credentials as possible in terms of specific competencies developed by faculty and practicing professionals. This will provide the bases for developing as many “smart” systems as possible for improved content and learning assessment, and for assessing prior learning.
  • Meet students at the edge of their learning. Each student that arrives at a college/university is at a different spot along the learning continuum. Previously, we made at best very rough cuts at determining where students should start in a course sequence, for example. But more sophisticated prior learning assessment means we can be much more precise about matching what the student knows and where s/he should connect to a learning sequence. Not only would this approach minimize needless repetition of content already mastered, but it could also provide faster pathways to credentials.
  • Design personalized pathways to credentials. Better and clearer articulation of what students need to know for a specific credential, plus better assessments of prior and ongoing learning, plus more sophisticated content, plus the opportunity for faculty to engage individually and collectively with students in more focused ways means we can create individual learning plans for students to complete the credentials they need. In essence, a learning gap analysis can be done for each student, indicating at any point in time what s/he still needs to know to achieve a credential. Faculty mentorship can become more intrusive and effective, and a student’s understanding of what and why specific knowledge matters would be deeper.

Institutions that have greater flexibility to address these steps will be the most likely to succeed. I am heartened by the many professors and administrators who are creating the innovative approaches to make the changes real, and to embed them in the culture of their respective institutions. They provide students with superior advising and clearer pathways to achieving the academic credentials students seek. In the longer run, those institutions are likely to see cost structures decline due to more efficient progress through academic programs.

The technology-driven changes described here may well enhance student learning, and help us reach the goal of greater access to higher education for adults of all ages.

But it raises a crucial, and largely unaddressed, question that gets lost in debates about whether costs can be reduced using such technology or whether it will result in fewer faculty jobs.

We have not yet adequately confronted the definition of “faculty” in this emerging, technology-driven environment. Although a thorough discussion of that issue necessarily awaits a different article, suffice it to say that just as technology and costs have changed the job descriptions of people in most other professions, including health care, it has also created new opportunities for those in them. For instance, even though the rise of nurse practitioners has changed key aspects of health care delivery, the demand for more physicians, whose job descriptions may have changed, remains.

In any case, the best part is that these new approaches do not replace the most important aspect of education — the student-teacher interaction. Rather, they provide more effective and efficient ways to achieve it.

John C. Cavanaugh is president & CEO of the Consortium of Universities of the Washington Metropolitan Area.

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Essay on three key facts on distance education

I know! I know! Everyone is sick to death of debating the pros and cons of MOOCs, the massive online courses that, depending on your viewpoint, will be the downfall or resurrection of higher education. But what's getting lost in all the noise is that MOOCs are far from the only game in town when it comes to online education.

Key in determining the effectiveness of a course, both online and on the ground, is how actively it is being taught and how effectively it is engaging students.

Educators are creating and tweaking a number of very different learning models to engage students in "active learning," both in the physical classroom and the virtual world – often in intriguing combinations.

Based on innumerable conversations with faculty, students, administrators, staff, and the general public, the following are the three most important things I know about the role distance education plays in higher education today and about how to create high-quality programs.

Distance education is not a singular thing.

Educators and administrators often use only the terms "synchronous" and "asynchronous" to differentiate among distance education models.  But the most critical descriptor of distance education models has nothing to do with the extent of live instruction; rather, it is the extent to which a course is "actively taught."

On one side of the active-teaching spectrum is a "course-in-a-box" -- a course with pre-built media assets meant to stand alone, with minimal or no involvement or intervention by the faculty.  MOOCs, for instance, often consist of pre-recorded high-production video and automated assessments. If the faculty member were to disappear or otherwise disengage from the course, the course would still exist. The thousands of students in the MOOC could simply press the play button on the screen, answer automatically graded test questions and otherwise enter input as appropriate. And, of course, the size of the MOOC is nearly limitless, subject only to technology capacity constraints.  

On the other side of this spectrum is the very actively taught class.  Independent of media assets available to students, faculty teach.  They communicate with students, lead discussion, provide feedback, and otherwise engage.  If a faculty member were to stop teaching, the class would cease to exist. Typically, such actively taught courses are smaller and require that faculty know and interact with students much more intimately, more like a seminar than a lecture hall.

Some MOOCs employ teaching assistants, striving for modest interaction with students. However, in most cases, the scale of MOOCs overwhelms even multiple instructors; plus, TAs are, by definition, not faculty. Thus, while MOOCs may be great for personal enrichment, most are not yet appropriate for college credit, given that they are largely unresponsive to the learning needs of any given student.

The questions being asked about effective distance education aren’t all that different from those concerning "traditional" teaching models.

Just as with traditional education, one the greatest challenges of distance education is how to better engage students. Traditional educators often discuss the role of lecture, discussion, feedback, group projects and peer assessment.  Today they also talk about "flipping the classroom" so that lectures and other didactic material are recorded and made available to students outside of class. Class time can then be reserved for discussion and application.

Understanding that student engagement is highly correlated to active teaching, distance educators are addressing the very same issues.  The "course in a box" model is rarely engaging - many MOOCs create very passive experiences for students, who are required to watch hours of video and answer machine-graded multiple choice questions.

That said, some "course in a box" exceptions come close to rivaling substantive live interactions. Simulations, games, and other online modules in which students must solve problems and make decisions within an automated environment can be very effective teaching tools that adapt to students’ varying levels of skill and mastery. Fully adaptive learning technologies may, in fact, be more engaging than traditional teaching, given that students’ learning experiences may be customized to individual needs.

Of course, not even all traditional education is "active." A professor’s recitation of pre-written 75-minute lectures twice a week for an entire term would hardly be more active than simply recording those lectures and posting them on a website. An actively taught traditional course, like a distance education course, would require the faculty member to engage much more intimately with students through discussion, feedback, and more.

While some asynchronous models have no active teaching element -- including many MOOCs -- others rely on highly active and present faculty to asynchronously engage with students. Asynchronous communications, including group discussion boards, blogs, and wikis, can lead to more substantive exploration of course material than live, in-person conversations. Some faculty report that asynchronous communications allow students to better digest and consider others’ opinions while constructing their own beliefs, and can lead to deeper and more robust discussions.

Putting aside the aforementioned adaptive and interactive learning technologies (which are still relatively rare), an active teacher can better understand the needs of each student and differentiate instruction, customizing discussion and explanations as appropriate. Non-active teaching -- whether through distance or traditional education -- tends to be inflexible and monolithic.

Faculty conversations about distance education are shifting markedly.

Faculty today are less interested in debating the quality of distance education and how much a student can learn.  Perhaps the launch of edX by MIT and Harvard opened the gates -- suddenly high-profile, top-notch universities were committing to distance education with significant resources, searching for new ways of teaching and learning.

For whatever reason, today’s conversations by faculty focus less on quality and more on the qualities of distance education. Many express concern that a distance course may be deficient at enhancing cognition, emotion and interpersonal relationship-building, or at developing the "whole student." These are reasonable concerns. No serious distance educator would ever suggest that distance education fully supplants the benefits of a live in-person experience. Rather, we argue that the loss of face-to-face benefits in a classroom can be mitigated in a distance learning environment if students achieve the intended learning outcomes while benefiting from convenience and increased access to higher education.

Faculty are also keenly interested in the impact of distance education on higher education broadly and the faculty workforce specifically. Given that distance courses can be taught by faculty anywhere in the world to students anywhere in the world, they question whether distance education will result in a sort of standardization of curriculum, fewer faculty at their home institutions, and lower standard of quality.

While not unreasonable, such questions must be considered within the context of how distance education is evolving. If today’s MOOCs become widely available for credit, concern would be merited. However, if most credit-bearing distance education is "actively taught," then the risks are lessened, if only because the costs of actively taught distance education can be just as great as the costs of traditional education.

Besides, without dramatic change, institutions of higher education, many of which are in financial distress, face a highly uncertain future. The question to ponder: how a future with distance education compares to all other possible futures for higher education.


Joel Shapiro is associate dean of academics at Northwestern University School of Continuing Studies and has taught in and led distance education programming at Northwestern for more than six years.

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Essay on context behind the MOOC experiments

When a new product is launched, particularly in technology, people often rush to be among its early adopters. The sudden explosion of users invariably reveals bugs and glitches that need to be addressed.

This is analogous to what we appear to be witnessing right now with massive open online courses. An unrelenting stream of attention-grabbing announcements is being followed by closer inspection – and the realization that, although MOOCs are a novel approach to education, they may not be a panacea.

The picture of MOOCs presented in the press is quite a paradox. The concept has been described as both a game-changer and a hyped retread. MOOCs deliver great content to faraway places, but some believe they place academic quality in peril. They are financial enigmas — offering the potential to bend the higher education cost curve, yet lacking an accepted plan for monetization. Some leaders in higher education are scrambling to get into the game; others are issuing a call to slow down.

The contradictions are rich, and the hyperbole in full bloom. Personally, I find all of the discourse to be a positive sign. The intensity of the MOOC dialogue indicates a chord has been struck. The promise of technology and access is igniting a larger discussion about the higher education paradigm. The initial rush has evolved, but what’s next? Where is this train ultimately headed?

First, let’s keep in mind that in the technology adoption life cycle, MOOCs are probably somewhere between innovation and early adoption; it’s too early to declare victory or to reject the concept before it has been further tested, evaluated and refined. Second, colleges and universities are ground zero in the exploration of ideas. If you can’t experiment here, then where?

In thinking about this issue as an engineer, I am reminded of the Wright Brothers and their pursuit of human flight. The brothers’ first test glider in 1900 failed to achieve the altitude that Wilbur and Orville had anticipated. So they revisited their equations and re-analyzed the aerodynamic data obtained from the aviator, Otto Lilienthal. They increased the size of the wings and refined the sloped surface of the airfoil, but additional adjustments brought the same disappointing results. It would be another two and a half years before the Wright brothers succeeded in launching and controlling a powered aircraft.

What if their early struggles with the gliders had gotten the better of the Wrights? How much longer might humankind had to wait to fly?

The same might be asked today of MOOCs. The dawn of a new academic year seems an appropriate time to contemplate such questions and share a few observations on higher education’s latest grand experiment:

1. The prospect of MOOCs replacing the physical college campus for undergraduates is dubious at best. Other target audiences are likely better-suited for MOOCs. My university, the Georgia Institute of Technology, is preparing to offer an inexpensive M.S. degree in computer science via massive (but not open) online courses beginning January 2014, with two options. The on-campus version has a research emphasis, requiring one-on-one interaction, whereas the online degree caters to professionals by focusing on applying advanced knowledge in the workplace. If successful, thousands are expected to enroll in this $7,000 MS degree program.

2. In addition to the master’s level, MOOCs may also help level the playing field for precollege education. This is another area of the MOOC wilderness being explored. With a $150,000 grant from the Bill and Melinda Gates Foundation, for example, Georgia Tech is offering MOOCs in three introductory topic areas for people who have yet to pursue a college degree. One can also easily extrapolate and imagine MOOC-like advanced placement courses available to students at high schools without their own Advanced Placement offerings.

3. Despite challenges, delivering content online could be a real asset to enhance pedagogy for undergraduates as well. The inverted classroom – in which students and faculty convene solely for discussion, and all lectures take place online – appears to have significant promise. For example, a recent comparison between a standard fluid mechanics course at Georgia Tech and its "flipped" counterpart revealed that weaker students in the flipped classroom actually outperformed stronger students who experienced traditional delivery of the material.

American higher education finds itself at a pivotal point in its great MOOC experiment. We must continue working to optimize MOOCs so that their promise and potential can be realized. While operational and execution issues remain, MOOCs still represent a tremendous opportunity for people around the world to learn and for educators to study and optimize that learning process.

A realistic time frame for evaluating the successes, failures, and unanticipated results is still likely another three to five years away. But, as Wilbur Wright said about learning to fly: "If you are looking for perfect safety, you will do well to sit on a fence and watch the birds; but if you really wish to learn, you must mount a machine and become acquainted with its tricks by actual trial."

Gary S. May is dean of the College of Engineering at Georgia Institute of Technology.

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Stanford University and Khan Academy use flipped classroom for medical education

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Stanford University and the Khan Academy present a road map to change medical education -- and to bring students back to lecture halls.

Pearson, Knewton Expand Adaptive Learning Partnership

Pearson will expands its partnership with the adaptive learning technology company Knewton to offer MyLab and Mastering products to six new subject areas this fall, the education company announced on Thursday. MyLab and Mastering, e-tutoring products that "continuously [assess] student performance and activity in real time," have been available since fall 2012 for students in math, economics, reading and writing. With the addition of topics including biology, anatomy and physiology, chemistry, physics, finance and accounting, Pearson estimates the products will reach about 400,000 students.

MOOC Makes Oxford Dictionaries

While some observers say academe is already moving to a post-MOOC era or one dominated by MOOC-like offerings that aren't really massive open online courses, the MOOC itself has a new symbol of recognition. Oxford Dictionaries, published by Oxford University Press, has now added MOOC as an official word.

Definition: "a course of study made available over the Internet without charge to a very large number of people."

Origin: "early 21st century: from massive open online course, probably influenced by MMOG and MMORPG."

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