• Confessions of a Community College Dean

    In which a veteran of cultural studies seminars in the 1990s moves into academic administration and finds himself a married suburban father of two. Foucault, plus lawn care.


That’s Not How It Looks From Here

Assessment and accreditation: the policy world vs. real life.


December 8, 2015

On Monday, USA Today ran a piece about Marco Rubio’s desire to “change accreditation rules to let more vocational schools and online universities take advantage of the roughly $130 billion a year in federal loans and grants -- but only if they meet certain benchmarks tied to student outcomes and debt repayment.” (The article commits the common journalistic sin of conflating “online” with “for-profit,” but that’s another issue.) The article goes on to cite Amy Laitinen, from New America, saying that moving accreditation from counting books in libraries to looking at student outcomes would be a welcome change.

And I thought, hmm. That’s not at all the impression I got at Middle States.

If anything, the discussion at Middle States was split between assuring compliance with Federal mandates -- as opposed to their own -- and documenting efforts and continuous institutional self-improvement. In fact, some of the panels were specifically about ways to reduce the strain of continued process improvement. The single most interesting concurrent panel I attended, which was on Friday morning, was titled “Making Outcomes Assessment Sustainable.” The presentation, mostly by Bret Bennington from Hofstra, took as given the idea that we’re already putting in tremendous amounts of work on outcomes assessment. (Bennington’s solution came uncomfortably close to collapsing assessment into grading, but that’s another issue.)

If it were primarily about counting books in the library or the number of Ph.D.’s on the faculty, it wouldn’t be so hard. Counting books is easy. Counting degrees is easy. Counting student learning is much, much harder. But that’s what we’re charged with doing, and have been for some time.

It’s not just a Middle States thing, either. The same was true with NEASC, the New England association.  

It’s almost as if the policy folk and the folks on campuses are talking right past each other. The wonks assume that accreditation is still all about inputs, as if it were still the 1990’s. Meanwhile, accreditors are pushing outcomes assessment so hard that institutions are struggling to keep up. What’s the disconnect?

I’m guessing it’s a combination of factors. One is simple distance: unless you’re actually in the process, it’s easy not to see what’s going on. If Senator Rubio or the folks from New America would like to drop by to see our assessment protocols, I’d be happy to show them. The protocols are about outcomes, not inputs, and they’re far more nuanced that such critiques suggest.

Second, I suspect, is that we’re using the same words to mean different things. When academics talk about student outcomes, we usually refer to some sort of demonstrated learning. That could mean looking at “artifacts” of student work, or juried performances, or presentations. The idea is to identify the areas in which students are falling short of the desired outcomes, and then changing something in the curriculum or delivery to improve it.  

But in the policy world, when they say “outcomes,” they tend to mean degrees and salaries. Learning is assumed, much as in the input-based model. Or it’s simply dismissed as irrelevant.

Finally, in some cases, there’s another agenda entirely at hand. The article notes that Senator Rubio made special pleas for “leniency” for Corinthian Colleges as they came under scrutiny, and notes too that Rubio wants to expand the reach of for-profit higher ed. Given the for-profit sector’s track record so far -- its outcomes, if you prefer -- that could be a tough sell. But he’s not looking at that. His goal is based in an ideological position that holds “market good, state bad,” regardless of outcomes. In that case, replying with a nuanced reading of the success we’ve had with students in the ALP would miss the point.  In this context, “Outcomes” aren’t really outcomes. They’re an excuse for another agenda altogether, which needs to be responded to accordingly.

As longtime readers know, my view of for-profits is more agnostic than most; I’m willing to entertain the idea that they can do certain things quite well, having seen it done. I’m not theologically opposed, even though many of my colleagues are. But if we want to make an argument from outcomes, we have to look at the ones that actually exist. I don’t know how many books we have in the library, off the top of my head, but I know what we’re doing to assure that students are learning. That should be the point. Increasing scrutiny on us while begging leniency for Corinthian doesn’t look like outcomes assessment from here.



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