Technology

Zoom went down on the first day of class

A five-hour disruption raises hackles and questions about contingency planning for technical problems in the age of social distancing. Said one university administrator, "2020 is a year of whatever can go wrong, has."

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Online proctoring is surging during COVID-19

Is the fight against cheating during remote instruction worth enlisting third-party student surveillance platforms?

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Community college faculty members adjust to remote learning

Faculty members at community and technical colleges face challenges in the pivot to remote learning and are trying new technology, assessment tools and ways to communicate.

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'Zoombombers' disrupt online classes with racist, pornographic content

Online Zoom classes were disrupted by individuals spewing racist, misogynistic or vulgar content. Experts say professors using Zoom should familiarize themselves with the program's settings.

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Colleges move classes online as coronavirus infects more

Several West Coast universities have moved instruction to remote learning. Faculty are now left to figure out what that means for students.

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Coronavirus forces U.S. universities online in China

Compelled to close their campuses to limit the spread of coronavirus, U.S. universities with Chinese branches move at lightning speed to take teaching online.

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Pell Grant Recipients Eligible for Discounted Broadband Program

The Federal Communications Commission, in partnership with the Department of Education, has launched a nationwide program providing discounted internet access to all Pell Grant recipients for the 2020-21 award year.

The Emergency Broadband Benefit program offers a discount of up to $50 per month on broadband service for eligible households and $75 per month for households on tribal lands. Participants in the program can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer or tablet.

“It's critically important that as we think about recovering and building back better, we make sure we address the digital divide that has prevented access for so many of our students, many in our higher education space,” said Secretary of Education Miguel Cardona. “I'm really pleased about this partnership.”

Over 825 broadband providers across the country are participating in the program, including Verizon, AT&T and Xfinity by Comcast.

The Emergency Broadband Benefit is the nation’s largest-ever broadband affordability program, according to acting FCC chair Jessica Rosenworcel, but it’s temporary -- Congress appropriated $3.2 billion to fund the program in December, and the benefit will only be available until that funding runs out or six months after the Department of Health and Human Services declares an end to the pandemic, whichever comes first.

“We're going to study this program, how it works, who we were able to reach, and it's my hope that at the FCC and with our colleagues at the Department of Education, we can return to Congress and offer some ideas about what a successor might look like,” Rosenworcel said.

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Tribal colleges are innovating this fall but will still need long-term support

With little internet access and disproportionate impacts from COVID-19, tribal colleges had to redesign everything they do in the spring.

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Don't dismiss asynchronous learning, experts say. Improve it.

Experts argue that asynchronous learning is a valuable tool, especially now. But it needs to be done in a thoughtful way to help students succeed.

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No dorms, no in-person classes, no problem: how community colleges are building community virtually

Colleges are using virtual events and blending modes of learning and reaching out to students one-on-one to build community in the age of COVID-19.

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