His name was Bobby. He sat in the front row. He paid attention and asked smart questions; he engaged his classmates in debate. He wrote his first paper about pistol-whipping another 20-something in his trailer park over a drug deal. Bobby had so many stories. He wrote about rescuing a woman after she had been raped by a neighbor. He wrote about being homeless after he left gang life. He rode a beat-up bicycle five miles one way to the college in all types of Minnesota weather, then sat wet and shivering in the front row, his hoodie pulled over his head. In late November his girlfriend gave birth, and all we had left to remind us of Bobby was that empty front-row seat.
Next came TJ. He dressed like Eminem and sported white sneakers, floppy and unlaced. He smelled funny, an overpowering bodily odor that I would learn to recognize as meth recovery. His classmates avoided being put into groups with him; they gave him space around the table. Between classes, he chain-smoked in the courtyard. When he visited me during office hours, his hands shook from nicotine.
TJ wrote about dropping out of school to join a circus. He had worked as a carnie and developed a nasty addiction. TJ wrote intoxicatingly about his past; he wrote convincingly about his new, sober life. He had no license, so his grandmother drove him to and from campus. But she was afraid to drive in snow or sleet, so TJ missed a lot of class.
TJ brought me an early draft of his essay to read. He also brought along his notebook from last semester’s remedial writing course, in which he had taken copious notes. He referred to those notes as he explained what he knew about paragraph structure, thesis placement, and the use of examples. We discussed voice shifts, tense shifts, and where to break up paragraphs. I encouraged him to visit the writing center, which I direct, and a tutor discussed his second draft with him.
The day I handed back these papers, he walked in late and slid into the back row. I walked to the rear of the room, still talking, and handed him a paper with a large blue A- circled at the top. I was already back at my teaching console, showing items on the course website, when TJ approached shyly and stopped me in mid-sentence by holding up his paper.
“Is this my grade?” he asked.
“Yes, TJ, that’s your grade,” I replied.
“Are you sure?” he asked.
“Yes, TJ, you earned that grade through hard work and good revision,” I said, loud enough for the class to hear.
We all watched TJ walk, beaming, back down the aisle to his seat. TJ was my model developmental writing student. But three weeks later, he vanished from my class.
I have 60 to 80 developmental writing students in my classes each term; many of them lead precarious lives. They come to me, to college, to the hope of a brighter future, but they are wounded and vulnerable and unprepared. They lack self-confidence in general; they lack academic confidence in particular. And if one thing tips the scale out of balance in their precarious lives, they will disappear.
I lie awake at night, worrying about them. Not them collectively, as one-third are doing fine and another third are squeaking by. It’s the final third, the vulnerable ones, that rob me of sleep.
As a lifelong educator, I used to worry about paper-grading burnout. Now that my teaching load is largely remedial English, I worry more about emotional burnout: the accumulated psychological toll of caring for so many.
Because the more I care about my students, the more they break my heart.
I wish that I knew less about them, that they could simply be students to me. But the best subject matter for fledgling writers is their own lives, and my students love to tell their stories. While my colleagues in other departments are feeding multiple choice bubble sheets into Scantron machines or ticking off points for math equations, I am scribbling comments in the margins of my students’ papers. I am writing things like, “Do you know how to get a restraining order? Please ask me; I will help you” and “Here’s the counseling #. Ask for Robert.”
I am also writing letters and emails, to both these students and their advisers. I am seeking student services and support agencies for them. I am trying to put a finger in every hole in the dikes of their lives so that they can stay in my class, they can learn, they can move on to college level English and the rest of their lives.
I am teaching the disciplinary material which I was trained to teach, but I am also serving as a life coach, student success skills instructor, and amateur therapist, and I have no training in these areas.
Jeff is my latest heartbreak. The last day he came to my class was a much-publicized workshop day, and I was unhappy with him for arriving without his draft. When I asked him to retrieve it from his car, he stood up and nearly keeled over. He told us he felt funny, he felt tired; he slurred his words and the sentences trailed off. His classmates looked frightened. I told him to forget about the writing assignment and go see the school nurse. I wish so badly that I had walked him to the nurse’s office myself. He never went there. But she followed up, on my request, and has since told me that he is “under the care of mental health professionals.”
I will never forget the shock on TJ’s face, followed by intense pleasure, when I confirmed his A-.
Am I the only person to ever recognize TJ’s academic aptitude, to ever tell him that he did a good job? I hope not. But so many of my remedial students hover on the brink of “I can’t do this” that I work mightily to find qualities to praise, to point out aptitudes, even as I tough-love them with sentence structure, journaling, grammar quizzes.
I cannot say that these students disappear from the world; rather, they cease to attend my class. They are still members of my community. I saw Bobby in Walmart last spring, looking as happy-go-lucky as ever, as his friends shoplifted.
TJ may be the man putting my child on a carnival ride at next summer’s county fair. Even if my female student does get that restraining order I mentioned in the margin of her last draft, she could still become a city statistic, another assault victim or death.
I live with my students perpetually on my mind. I worry about the stories that they’re not telling me. Sometimes, teaching them how to write college essays seems trite in comparison with the other challenges of their daily lives. I wish I could pour the knowledge into their brains, test them on it, and go home. I wish I could see them simply as students.
I know the way out of my dilemma. I could go back to teaching courses with names like Writing Poetry and Women’s Perspectives.
I could teach the students who are college-ready, who passed that arbitrary, high-stakes placement test, or who have already schlepped their way through a remedial course like mine.
But then who would encourage John to get tested for dyslexia? Who would ask my Hmong student about her pregnancy, or my Somali student about her father’s heart surgery? Who would watch the 30-year-old veteran’s face for signs of anxiety and reassure him?
When I was a graduate student, teaching freshman comp, I used to walk home each day, asking myself one question: “Did I do a good job?”
At the end of a day teaching remedial English, I still ask myself one question, and it’s always the same one: “Did I do enough?”
Pam Whitfield is an English and equine science instructor and writing coordinator at Rochester Community and Technical College, in Minnesota.
We hear it again and again: The jobs of the future are going to take hustle. Job-seekers will have to be creative, generate buzz, be extraordinary. Make their own luck.
So why, in my Dorothea Lange vision of present conditions, do I visualize a young person with a cardboard sign that reads, “Too Tired to Hustle”?
As a community college professor, I’m proud that our institutions are open-admission. With very rare exceptions, there’s no qualifying exam. We don’t, for reasons of experience or ability, turn people away. But what are we turning them toward? What jobs lie ahead for my students? That question is increasingly troubling.
At my first community college gig 15 years ago, my students -- for better or for worse -- often met the then-stereotype of community college: the place you end up only because it is your first chance, or your last. Some of my students had parole officers, some had just become citizens, some had meandered through high school, and few had parents who had themselves gone to college.
My students today -- at a much nicer campus in a less disadvantaged part of the country -- meet those negative stereotypes less and less. That recent community college students are increasingly of traditional college age and qualifications is evident to me in my classroom and in their written work. More often than not, now, mine are “university” students simply priced out of the market for four-year education, or prudently looking for the first two years at a bargain.
But for all their improved preparation, they are anxious -- terribly anxious -- and I am anxious for them.
I am anxious not only for the same reasons they are -- the onset of a debilitating student loan burden, the desperate competition for unpaid internships, the concern that there might simply be not enough jobs to go around.
I am anxious, also, for a reason that many of them have not caught onto yet: the mismatch between the supposedly “good” jobs that popular wisdom seems to suggest will definitely continue to exist -- entrepreneurial, experimental, start-up jobs, jobs of risk, hustle, and verve -- and the jobs my students claim to want. Flipping through a semester’s worth of self-introductions is like an obituary pamphlet for Old Economy employment. Again and again, they express a desire for mostly public or public-ish, long-term, safe and stable, even unionized, positions: firefighting, criminal justice, firefighting, nursing, nursing, teaching, teaching, teaching, radiology, firefighting, criminal justice.
Although a few students write, vaguely, business, and a few more, computer science, few are writing, “I want to start my own company,” “I want to freelance myself as a consultant,” “I’m going to sell myself, I have a vision, and I’m going to hustle until I get there, on my own.” There’s little excitement, to tell you the truth. There’s just the longing for a job where you do one thing, easily described, for a long term, and get predictably and sufficiently paid for what you do.
My students don’t want to be astronauts. They want jobs with reasonable, set hours, job security and pensions.
And I don’t know how to break it to them. I don’t know how to sell the alternative -- the more realistic future of work, that sort of chance, the chanciest chance I’ve ever sold.
To be clear, there’s nothing wrong with the competitive capacity of my students; if anything, they seem more experienced in cutthroat competition than ever before. What is exhausted -- just worn and jaded, from constant use, and such challenging odds of reward -- is their inner reserves. Their belief that hustle can actually, well, work. And their trust that a hustle-world -- a world of contingent, not permanent, labor; of setting your own path, not following the path of a established bureaucracy; and of preparing, always preparing, not for the present, but for the as-yet-unimagined-job-that’s-next -- will be a good one, an equitable one, a world they’ll want to join. Or that will include a place for them, even if they do.
The problem with making your own luck is that it requires so much previous luck. To be nimble, to be ready, to have the excess emotional capacity to take future self-driven employment by the balls -- you need to not already be tired, scared, in shelter-mode. To risk more, you have to have not lost too much already. Or at least: not having lost too much already really, really helps.
Many of my students are not the unluckiest, but neither have they been that lucky. They are willing to work, but too tired to hustle. And that used to be enough.
Nicole Matos is associate professor of English at the College of DuPage, in Illinois. Her writing credits include Salon, The Rumpus, berfrois and numerous other literary and academic journals.
The reality is exactly the opposite: the for-profit sector is challenging a centuries-old practice of separating philanthropy from business.
Since the Elizabethan statute of charitable uses in 1601, Anglo-American law has sought to encourage charitable giving to promote the common good. The idea behind modern philanthropy is that nonprofits undertake services that are either inappropriate for market activity or would not be supported by the market. To ensure that these goods are provided, the state both provides them itself through public institutions and offers private nonprofits legal privileges (such as incorporation) and economic incentives (such as tax benefits).
In 1874, Massachusetts passed one of the earliest general laws exempting from taxation any “educational, charitable, benevolent, or religious” institution. Believing that citizens, not just the state, should promote the common good, Massachusetts sought to encourage citizens to devote their money to institutions that would serve the public. Implicit was the assumption that certain kinds of activities — educational, charitable, benevolent, and religious activities in particular — should be done as a service and not for a profit. Massachusetts’ law became a model for other states.
In the modern era, tax incentives are one of the primary ways in which the state encourages nonprofit institutions, whether churches, local grassroots associations, large endowed philanthropies, or universities. The state also subsidizes nonprofits that serve the community, especially in social services and education. As Olivier Zunz has demonstrated in his recent book Philanthropy in America, Americans have not only given generously but benefited greatly from philanthropy.
This is not to suggest that the history of American philanthropy is without conflict. After the American Revolution, many Americans worried about what Anglo-Americans called the “dead hand of the past.” Thomas Jefferson was among them. He believed that permanent endowments enabled one generation to influence the affairs of the next in ways that threatened democracy. “The earth belongs in usufruct to the living; . . . [and] the dead have neither powers nor rights over it,” proclaimed Jefferson in 1789.
These questions re-emerged in the 20th century. Many Americans reacted with great concern when Andrew Carnegie and others used their wealth to engage in philanthropic endeavors that some opposed. During the Cold War, foundation-sponsored research led some policymakers to question foundations’ power and political agenda. Similar concerns can be raised about the Gates Foundation today. Private philanthropies’ wealth may give them undue influence in public deliberation. Philanthropy, no less than business, requires regulation.
Moreover, public and nonprofit institutions become corrupted when profit becomes their goal rather than a means to fulfilling their mission. This has happened to some extent in American universities that invest in tangentially related programs like big-time sports. Since the passage of the Bayh-Dole Act (1980), which permitted universities to profit from publicly funded research, universities have encouraged marketable rather than socially beneficial science. Moreover, in an era of state defunding, many policy makers are urging universities to act more like businesses, even when doing so perverts their mission and institutional culture.
The state must ensure that both public and nonprofit institutions remain true to their civic mission in return for the legal and financial benefits they receive. This point was made recently by Robert Zemsky, a member of President George W. Bush’s Spellings Commission. In Making Reform Work, Zemsky urges colleges to talk constantly “about purposes, about ends rather than means,” to hold fast against the temptations of profit.
Whether colleges are for-profit or not matters a lot. It affects their mission, their culture, their labor practices and, most important, the lessons they offer students. For-profit education implies that education is a commodity bought for the advantage it provides. It makes no pretense that service is a necessary part of being a college graduate. In fact, even if it did, students are too smart to believe it. They know what they are buying -- a degree from a vendor. We expect businesses to make money, but we do not want our churches and schools to treat us as consumers but as congregants and students.
For-profits must be regulated as businesses. They are not charities, despite being subsidized heavily by public student loan dollars. In reality, in return for these public subsidies, for-profits should live by the same rules as other nonprofits. They should make the common good their primary goal and reinvest all revenue to fulfill their mission. They will not, however, because, as Kevin Kinser argues in From Main Street to Wall Street, they exist to generate wealth for investors and shareholders. As recent scandals have made clear, for-profit institutions in higher education, like other Wall Street businesses, too often put their bottom line ahead of the common good.
For-profit higher education’s advocates are declaring war on American philanthropy. They seek to profit off of charity, transforming what should be a service into another way to gain wealth. They threaten a distinction that has deep roots in American history and law. They suggest that all goods -- including education, charity, and religion -- should be commodities. History and common sense tell us otherwise. While the line between the for-profit and nonprofit sectors can be blurry at times, the differences between them are very real, of moral significance, and worthy of protection.
It's no secret that the community college sector and the completion agenda in particular, derived in large part from the American Graduation Initiative (AGI), have gotten a lot of attention recently. It's inarguable that we need an educated citizenry and that community colleges have a significant role to play in educating our workforce. Full federal funding didn’t follow the ideas in AGI, but the basic premise of certificate and degree completion as a primary measure of student success has gained ground among our federal and state leaders, and among private foundations. The goal of performance based accountability measures is laudable, as is identifying appropriate metrics to benchmark both institutional effectiveness and student success.
There are, though, a few caveats to consider seriously. There is an assumption that community colleges can be more efficient in these austere times and, at the same time, provide the growing number of services our students deserve, and that we can increase student success rates without compromising open access. Further, a narrow definition of student success as degree or certificate completion discounts the myriad of reasons beyond a goal of graduation that students attend community colleges.
The American Association of Community Colleges' Voluntary Framework of Accountability defines multiple measures and practices that lead to student success. Other organizations have sought to define student success through a more limited and prescribed lens. For instance, Complete College America (CCA) is benchmarking awards granted as a primary metric for community college students. However, when considering certificate awards they have chosen to count only those certificates of 30 hours or more. Futureworks, commissioned by CCA to produce "Certificates Count: An Analysis of Sub-baccalaureate Certificates," recommends that "short-term programs that lack significant labor-market payoffs should be discouraged" based on their analysis of available data. The organization carries this too far, however, in that the core metrics of CCA exclude the short-term certificates (less than 30 hours) that in many cases meet academic standards and local labor market needs very effectively.
It is this benchmarking of 30-hour certificate awards and the besmirching the lesser credit hour certificates or courses that meet local or regional needs that concerns me. If state leaders and foundations are influenced by reports such as the one produced by Futureworks, and they evaluate our performance on these narrowly defined benchmarks, I fear that our local constituents and economies will not be well-served, and our students may be denied a viable educational starting point. In many cases short-term certificates provide access to job credentials that lead to a sustainable wage, with a curriculum agreed upon by faculty and business leaders. We would be doing our students a disservice by needlessly raising the floor for credentials.
In Connecticut, the fastest growing occupations are middle-skilled jobs. For many such jobs, a short-term certificate is the credential of choice by the employer. At my college, short-term certificates account for 60 percent of students enrolled in certificate programs, and 10 percent of all awards. For example, we offer short-term certificates in computer aided drafting of 15 credits in lean manufacturing of 6 credits and a 600-hour precision machining program in which a student can earn 12 credit hours towards a credit certificate or degree. These certificates provide students with access to a robust job market in manufacturing, and a sustainable wage. Short-term certificates for medical insurance specialists (22 credits) and paralegals (29 credits) do the same in their fields. Students who respond to program graduate surveys report being employed in their field, including 75 percent for recent grads of our precision-machining program, and 90 percent for a recent class of students earning paralegal certificates.
I think we can agree with Futureworks that the longer-term certificate options designed by faculty and advisory boards to meet certain employment needs may indeed provide a higher wage for workers, but the corollary isn’t that short-term certificates don't accomplish a similar goal or that they shouldn’t be counted and benchmarked; they should be embraced for the advantages they provide our students and our communities. Aren’t our program advisory committee members and our local employers the most knowledgeable in helping our colleges determine the types of programs we offer? According to the CEO of Whitcraft LLC, “We are here [in Connecticut] because of the highly skilled aerospace manufacturing workforce in the region." Or the president of Highland Manufacturing, who believes "MCC has played a vital role in the development of new and creative talent for our company."
Clearly, community colleges need to form partnerships with local and regional economic development agencies to ensure we have the programs, funding, space and equipment that produce students who have the skills and intellectual acumen -- forget whether that’s a degree or certificate for a moment -- that are needed to keep this fragile economy going, to ensure that families have sustainable incomes, and that education doesn’t become victim to thoughts of discretionary spending.
Frankly, no matter what the assessment of the aggregate national data, I’m going with whatever is most necessary to support my local community, and my programs will be implemented with academic integrity and rigor whether it’s one course, a certificate of any length, or an associate degree.
Gena Glickman is president of Manchester Community College.