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As reported in Inside Higher Ed this week, the education company Blackboard still is the market leader in the U.S. in terms of the number of colleges and students served. It also does far more than develop a learning management system. But in the learning management system market, Blackboard is being pulled between serving the needs of customers using its legacy software and proving that it can deliver a cloud-hosted, cleanly designed and feature-rich product. And the company’s decision to do everything and support everything is raising concerns about whether it is spreading itself too thin.
Faculty members at Sacramento State University are testing different systems, including Blackboard’s cloud-hosted version of Learn. Faculty members and IT staffers haven't been impressed. “Based on our progress to date with our project, I wouldn’t say that [Learn] is a front-runner at this point,” said Christine E. Miller, interim vice president for information resources and technology and chief information officer.
