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The University of Chicago president has clarified the university’s policy about elevator use in the administration building, after some said uniformed workers were not being permitted to use the elevators. “Let me state in the simplest of terms what the policy actually is: the elevators are for everybody’s use,” Robert Zimmer wrote in a statement to facilities staff members. “This includes all of you and other staff members, faculty, students, visitors, vendors, and guests to the university. That has always been my intent, and there will be no policy to the contrary.”

The policy was criticized after reports that a maintenance worker with a hip replacement and a maintenance worker with asthma had to walk up four flights of stairs because they were not allowed to use the elevators in daytime hours. The Service Employees International Union, Local 73, had planned a rally to protest the policy prior to the president’s statement.