Blackboard today unveiled a “more modern” look for its industry-leading learning management system, Blackboard Learn, which has been criticized in some quarters for being hard to use and unappealing to look at. The new interface is meant to “surface” some of the system’s features — especially its real-time assessment tools — in the hope that instructors will use them more frequently. The new design also puts an emphasis on customization: a “course entry wizard” guides instructors through the process of setting up courses “based on different pedagogical models and content models,” according to Brad Koch, director of product development. Afterward, instructors can manually rearrange items on their course pages and select from a buffet of design themes (“pizzazz,” “coral,” “mosaic,” etc.). Notably, the new interface will be capable of assuming the form of the LMS interfaces for WebCT and Angel Learning, which Blackboard bought years ago — a possible attempt to keep those clients as the company begins to stop supporting the legacy versions of the WebCT and Angel LMS products.
In recent months, competitors have attempted to cast Blackboard as aesthetically retrograde and more concerned with the needs of high-level administrators than those of individual instructors. During a demo of the new interface last week, Ray Henderson, the president of Blackboard Learn, said the company was aware of the knocks against its interface. And while he insisted that back-end integrations with campus information systems were still Blackboard’s trump card against more lightweight entrants to the LMS marketplace, “We think design and user experience [will only get] more important,” Henderson said.