Some Counselors Unable to Access PSAT Scores

January 7, 2016

Many high school students will learn today how they did on the PSAT, and their high school counselors were in theory supposed to get information Wednesday on the scores of their students, as well as new information the College Board is providing on how high schools can keep PSAT takers on track to prepare for college. But on Wednesday, many high school counselors reported that the system wasn't working and they couldn't get to the information about their students. Zach Goldberg, a College Board spokesman, acknowledged "confusion" among counselors and said they were sent more detailed instructions after many reported difficulties. Goldberg said the issue should have no impact on students getting their scores today.

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