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Service-Oriented Culture at Colleges With One-Stop Shops

Colleges whose leaders make the effort to combine service-oriented departments into one center tend to provide stronger service interactions across campus, as this infographic shows.

Another Disruption Reignites Campus Speech Debate

An appearance by a conservative pundit at the University of New Mexico provoked raucous protests, renewing discussion of how universities can prepare for controversial speakers.

Ford Foundation Ends Fellowship Program

The Ford Fellowship program for diverse scholars is ending after nearly six decades. Experts worry it will leave a big hole in the funding landscape for underrepresented would-be professors.
Opinion

‘Do I Belong Here?’ Students’ Service Experiences Through the Lens of Campus Climate

Colleges can amplify the experiences of students reaching out to campus offices by ensuring they feel safe and comfortable, write campus climate consultants Genevieve Weber, Sue Rankin and Erik Malewski.
Opinion

The ‘Safe Enough’ Campus, 2022

Environments conducive to learning are not risk-free, whether we’re talking about COVID or risks of an intellectual variety, Michael S. Roth writes.
Opinion

Meeting Student Expectations That Align With Customer-Centric Industries

Institutions must develop a student-centric model of customer service, which is now key to student success, writes Emily A. Messa, a certified auxiliary service professional.
Opinion

Free Speech and Anti-Blackness

If Carnegie Mellon values diverse views, it shouldn’t have condemned a Black professor’s tweet on Queen Elizabeth II’s death, write Branden D. Elmore and Dwayne K. Wright.

Trustees Seek Ouster of Michigan State President

Michigan State’s president is under pressure to resign or be fired. The Board of Trustees chair blames rogue trustees for the “misguided” move, but details remain sparse.