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Success Program Launch: A Call Center for a Culture of Care
Victor Valley College in California launched a one-stop hotline for students, parents and others to get questions answered about the institution. The intervention helps people get connected to the college faster and supports students’ feelings of belonging.
Success Program Launch: Chat Bot Flags At-Risk Students Throughout the Year
The College of Charleston implemented an AI chat bot to text with students, gathering data on the student experience and providing personalized outreach.
Strategies for Re-Enrolling Stop-Outs
The Institute for Higher Education Policy provides guidance on how institutions can help learners who left college complete their credential.
Campus Engagement Tip: Train Student Mentors to Assist At-Risk Learners
A peer mentorship program at Saddleback College in California both helps students feel engaged at the university and provides early alerts to the institution.
Data-Based Decisions Tip: Building a Data Community of Practice
A short course at Portland State University empowers stakeholders to use data sources and consider equity in student success measures.
Success Program Launch: Building a Transfer Center
Georgia State and the National Institute for Student Success reorganized personnel and established a new workflow at the university to improve the transfer process.
Persistence and Retention Rates Exceed Pre-Pandemic Levels
New data show the highest persistence and retention rates in a decade, with Black students at public four-year colleges boasting especially high year-over-year increases.
Student Fathers: ‘Invisible of the Invisible’ on Campus
While all student parents face challenges finishing college, student fathers stop out at higher rates than mothers.