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Encouraging Participation in Your Classroom

Strategies for helping even the shyest student to speak up

Our Divided FTE Lives

Drivers and costs of employment bundling.

Using Two Cool Tools

In my last post, I mentioned some cool tools for school. Here's how I used two of them.

When You See Yourself

The importance of representation.

CBE, PLA, and Residency Requirements

How do residency requirements work for competency-based programs?

Customer Service Is Not A Four-Letter Word ...

... Even in higher ed. Deb Maue shares fives ways you can improve your institution's customer service.