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Ask the Administrator: The Case of the Frustrated IT Manager

A long-suffering correspondent writes: "I'm an IT manager at a community college. [Several] years ago, my college created a CIO (Chief Information Officer) position and united our technology departments under the new CIO. It was a disaster. The CIO was a longtime administrator at the college who, despite being an experienced educational administrator, wasn't able to be an effective CIO (poor communication and project management). The other administrators were unhappy with the performance of IT under the CIO, but they mostly held their tongues until he retired. Once he left, they let their displeasure be known and started clamoring for the technology departments to be split back up so they can have more control."

Finding "Hidden America"

Every job is in some way fascinating. I'm particularly interested in how you earn your living. Those of us who are in some way associated with higher ed, and who gather in this community to learn and share what we know. Jeanne Marie Laskas is one of us, an associate professor and director of the writing program at the University of Pittsburgh. Maybe in her next book she will turn her attention closer to home (or maybe your campus or office), but the lack of higher ed people in Hidden America should not dissuade you from reading this terrific book.

Peer-Driven Learning: When Zombies Overran Twitter

I had a bad week. And then I played a game on Twitter and gained some perspective. And had some fun, too.

TELECONFERENCING

Over the years, I have participated in many telephone interviews of potential candidates for positions at Hofstra as well as for not-for-profit boards that I have participated on. Interviewing candidates in this way has always struck me as second best (but certainly better than not participating).

Recovery

Over the past week, as we attempt to return to normal after Sandy, the term that recurs most often in conversation with friends and colleagues is "9/11," as in, "Remember after 9/11, when we..." or "People were more eager to volunteer after 9/11."

EDUCAUSE WEEK

For the first time in ten years, I was able to devote my entire week to the EDUCAUSE National Conference. Allow me to share some take-aways from the experience.

Our Campus Tour

It's that time of year -- colleges are infiltrated by would-be students checking them out, at least partially via the student-led tour. David Galef lets us listen in on U of All People's.

The Living Document

Charlotte Frost and Jesse Stommel offer tips on how academics can write more -- and better -- online.