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Opinion

The Role of Experience Mapping in Communications Planning

Creating an experience map of a problem provides a nuanced way of exploring your challenge and developing a dynamic model for addressing it.
Opinion

Giving Creative Feedback – A Guide for Those Who Aren’t Creative

Following these eight simple steps will help you give your creative team valuable, constructive feedback.
Opinion

Beyond the Brand: The Marketing Department of the Future

Higher education marketing departments should be able to bring data, insight, and an intimate understanding of the consumer to enable their institutions to identify future opportunities and forge new directions.
Opinion

Empowering Bottom-up Communications in a Top-Down Environment

Strategies to inspire and retain creative staff.
Opinion

Last-Minute Checklist for Final Days of Yield Period

As the May 1 deadline nears, consider some quick new initiatives to boost your yield efforts.
Opinion

Communicators: Get Out of the Way

Fighting our nature to control things isn’t easy, but we can often get the best outcomes when we step back.
Opinion

Intercollegiate Athletics: Some Revenue, Reputation and Moral Questions

To calculate the true costs of intercollegiate athletics, we have to account for positive -- and negative -- impact on revenue as well as reputation. And then there's the moral aspect of football to consider.
Opinion

The Strongest Case for Institutional Brand-Building: a President’s-Eye View

Higher ed has come a long way toward understanding the value of an inspiring institutional brand, but some senior leaders still need convincing. Here’s a compelling, authentic tool you can use to build a strong case for investing in brand marketing.