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August 15, 2026

Presidents: Quit Yer Whining

Do we focus too much on the negative stuff?

By  Rachel Toor

The Sandbox

Inside Higher Ed Insider
image of broken pencil

From Rachel Toor

I did some Sandbox Live sessions this summer with different groups of current leaders. I asked a series of questions for people to respond to.

The first: Raise your hand if everyone on your campus thanks you for doing your job and no one has been unhappy with you this year. 

Hilarity ensued.

There are jobs like air traffic controllers, marathon race directors, and anesthesiologists where if you do the work perfectly, no one notices. But one mistake and you’re the biggest idiot in the world. 

Presidents can expect few thanks; it comes with the territory of leadership. Harry Truman said if you want a friend in Washington, get a dog. For presidents, that’s even better advice, since canine ambassadors are a great diplomatic tool on campus.

And yet, every time I meet with presidents in a group for a chance to talk honestly about the challenges, at least one person says, “Hey, wait a minute.” They point out there are much harder jobs and they feel fortunate to do the work of the mind rather than trying to stanch bleeding from gunshot wounds or, as I’ve been reminded recently, putting out wildfires.

Nearly every president I know loves the job and feels called to do it. They are cheerleaders in chief, thrilled to describe all the cool (if not always unique) stuff happening on their campuses. They are happy to tell stories about the incredible work of their faculty, staff, and, especially, their students and alumni. They get to meet distinguished people and mingle with generous donors. Many of them are still involved in their academic disciplines, and plenty write for the general public. 

Sometimes, in meetings with only peers (and me), they can’t help but wave their institutional flags. That can be good for sharing practical ideas. And also, well, kind of irritating (makes me want to say, “Take off your lapel pin just for a moment and let’s have conversations about big ideas”).

The Sandbox is one of the few semipublic places presidents tell me they can say the things they think without fear, including testing out ideas. It’s designed to show those who are having a tough time that they are not alone. To state the obvious: The college and university presidency does not have a single job description or attract the same type of person. 

But perhaps because of the kinds of one-on-one conversations I have either on the phone, on Zoom, or holed up in corners of hotel lobbies during conferences, I have tilted too far to focus on the challenges. That’s because I’ve come to understand that experience of the position can depend on a number of factors far outside a president’s leadership abilities. 

I will rely on those who have been reading this quirky newsletter to tell me what would be more useful to those we aim to serve. Not just the current crop of leaders, but to make sure those who aspire to the job know some of what they may be in for. 

The writer is a current president.

I have been blessed to serve as the president for the past six years. As a leader who took a nontraditional path from the business world, I have the utmost respect for my fellow college presidents—and continue to learn from these more academically credentialed and experienced colleagues. Normally, I would simply continue to listen and learn and certainly not espouse my views to them. 

However, after reading this newsletter and experiencing numerous conversations at conferences, I feel compelled to add one critical piece of advice: “Woe is not me.” 

I find it discouraging when other presidents complain about the pressures we face, criticize their boards or faculty, lament the political environment, or express frustration about the public perception of higher education. In simple terms: Complaining—or, dare I say, whining—is not a good look for a true leader. 

Yes, it has been a very challenging time for higher education, exacerbated by demographic shifts, economic pressures, politics, and, of course, COVID. But there have been even tougher times in our nation’s history—the Civil War, the Great Depression, and World War II, to name a few. What did our leaders do? Abraham Lincoln ended slavery and brought back together a divided country, while Franklin D. Roosevelt steered our country through economic devastation and then partnered with Winston Churchill to help save the world from fascism.

We were chosen to be presidents for a reason. We are the highest paid, most skilled and experienced, have the most resources, and are uniquely positioned to lead our institutions. Now is our moment. 

The writer is a current president.

I know problems come and go and good folks solve them, but after 15 years as president, I believe there have never been the external pressures there are today in higher ed and society. For example, I am amending my own contract to address the fact that I am at higher risk for termination without cause because of the political environment. 

There is the targeted reduction of government support (aid or research) to ensure higher ed is less relevant and impactful and also less accessible in a world (and my rural community) that needs more education. There is a coordinated effort to declare that going to college “isn’t worth it” despite decades of research to the contrary. Shall I go on? 

I think the reason we sometimes get into group bitch sessions about problems is because no one else can understand them unless they are in the chair. You can’t be transparent about everything even with your closest campus people (board members or employees) because of the public face you have to have at all times. We became presidents because during the job interview, stakeholders felt we were going to be positive, resilient, and confident problem-solvers when faced with adversity. Challenges would never be public and we would keep control of ourselves and our institutions. We are not the highest paid because we lament, rage, or even sigh deeply in public.

But we are also human! Things get us down. The question isn’t whether we are too whiny (or is The Sandbox). But does The Sandbox meet us where we are when we need some humanity about our challenges? I for one don’t underestimate what happens if my school doesn’t survive. There will be a college desert in a place where only a small percentage of adults have a four-year degree. 

That pressure, exacerbated unnecessarily by the current external environment, needs to be released or recognized by those who understand. And, as two things can be true—we need to share how our work provides inspiration, too!

Feel free to forward this email to anyone

Photo of Harry the dog, lying on his back with his mouth open in a big toothy grin

Those of us who have been forced indoors by smoke-choked air have been going a little stir-crazy. Mostly, though, we feel fortunate to have been spared the losses experienced by many in our city of Spokane and grateful for the ways communities come together during tragic times.

JOIN TODAY

 

The Sandbox

Not your typical weekly newsletter. This is a space where presidents and chancellors can say what they really think without fear. Everyone is welcome to read, but only those who have been in the top job can submit to us. The Sandbox, by Rachel Toor, is an exclusive benefit of our paid Insider membership program.

 

 

The Sandbox Archive

Hiring a Leadership Team

September 26, 2026

The Real Text Messages of Lady Presidents

September 19, 2026

Retreat Rights

September 12, 2026

What Does a College Student Look Like?

August 29, 2026

Wackadoodle Newsletter Turns 3

August 22, 2026
View All
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