Every year there are new complaints about the college admissions process being too complicated and confusing to families. But surveys of students and parents released by the College Board Monday indicated that most in both groups said that the process was relatively clear -- for public and private colleges alike. National surveys like this one tend to be less weighted than much media coverage toward the small minority of students who apply to many competitive colleges, which may explain the differences. On a score of 1-10, with 1 being "very clear" and 10 being "very confusing," parents and students both gave median scores of 3 for knowing how admissions decisions are made. Medians were lower (meaning that respondents said things were more clear) for such issues as knowing whom to call with questions, being able to find needed information on colleges' websites, and completing applications.
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