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The Department of Veterans Affairs faced significant problems in carrying out the Post-9/11 GI Bill, resulting in significant delays in processing education benefits for veterans and major headaches for college officials, the Government Accountability Office said in a report Thursday. Congress's investigative arm found that the veterans' agency could have improved its performance in implementing the dramatically expanded new program if it had worked more closely with the Education Department and others, and urged it to do so in the future. The publication of the GAO report echoed many concerns that college officials expressed throughout the process, prompting one campus official, on a listserv on veterans' issues, to write: "Duh."
