Institutional research offices at public colleges and universities that are part of state systems focused more heavily on data collection and report writing than on analysis and communication, and spend far more of their time examining student retention and graduation than issues related to campuses' use of money, people and facilities, the National Association of System Heads says in a new report. The study, based on surveys of campus and system IR officials and interviews with campus leaders, says that IR officials themselves are more confident than their bosses are about whether the institutional research offices can adapt to the increased demands on their institutions to use data to improve their performance.
"IR offices are running hard and yet many are still falling behind, deluged by demands for data collection and report writing that blot out time and attention for deeper research, analysis and communication," the report states. Institutional leaders "often expressed the need for some ‘outside’ help in this area, drawing from expertise from other complex organizations such as hospitals, where there is a sense that more is being done to use data to drive both accountability and change."
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