GAO: U.S. Must Improve Counseling for Veterans on Higher Ed Options

May 14, 2014

Given the many ways that colleges market to and communicate with potential students, the Department of Veterans Affairs needs to improve the counseling it provides to veterans seeking to use their education benefits, the Government Accountability Office said in a report Tuesday. The GAO report documented the many methods that a selection of colleges (nonprofit and for-profit) communicated with prospective student veterans, both indirectly through marketing and advertising and directly through emails and calls.


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