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From finding ways to offer counseling sessions virtually to creating mental health and wellness content for broader student outreach, campus counseling centers have pivoted operations and sought innovative ways to help stressed students as the pandemic shut the country down and then lingered (and lingered some more). While higher ed institutions may have felt that they’ve gone all in on prioritizing mental health, the latest Student Voice survey on mental health services and supports points to problems with both image and execution.

Read full coverage of the Student Voice survey on mental health supports and services.

Conducted by Inside Higher Ed and College Pulse and presented by Kaplan, the survey captured the perceptions of 2,002 college students (mainly traditional aged, and all but 250 from four-year institutions) one year into life with COVID-19.

Here is a closer look at factors that have impacted student access and perceptions about campus counseling services and supports.


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