Veterans' affairs and financial aid officers hoping for a clearer understanding of the requirements of an Obama administration executive order on recruiting of veterans and service members were left wanting (and frustrated) Thursday when many were shut out of the first of several webinars at which federal agency officials planned to explain the new policies. The executive order, announced in April on a visit by President Obama to a Georgia military base, will force colleges to disclose more information about financial aid and graduation rates, as well as requiring the Department of Defense to set rules for recruiting at military installations, among other things. Listservs were ablaze Thursday afternoon with complaints from the many who had been shut out as well as from those who participated, who said most of their questions went unanswered.
Officials of the Defense, Veterans Affairs, and Education agencies apologized for the "computer glitch" that allowed more than 1,000 participants to sign up for webinar that was limited to 1,000 spaces, and scheduled a third event for next week.
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