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An update to the student loan system that revealed some borrowers' personal information to other borrowers was inadvertent and did not disclose borrowers' birth dates or Social Security numbers, the Education Department said Thursday. A glitch in a new feature allowing students to download their student loan information gave students access to other borrowers' information instead, the department said, but the problem involved only "a small number' of borrowers (two borrowers reported the problem to the department) and was fixed "within hours."
The affected borrowers had access to others' addresses and loan amounts. "While we regret any inconvenience this may have caused, we have no reason to believe that any fraudulent activity resulted from this error," department spokesman Justin Hamilton said in an e-mail to Inside Higher Ed.