Common Application Sees High Volume, Late Night Problem

January 2, 2014

The Common Application, which had severe technological problems in the early fall, but which has seen a more stable system recently, was able to process more applications on December 31 (the day of the year at which it typically receives the largest number of applications) than it did a year ago on the same day. But late on New Year's Day and continuing for a few hours, many of those filing were unable to do so.

Prior to the New Year's Day difficulties, social media featured only scattered complaints about slow response time, or difficulty with certain parts of the process, but most comments were simply from students boasting about being done with applications.

Rob Killion, executive director of the Common Application, said via email that the system processed 154,904 applications on Tuesday (9 percent more than the previous year), and  165,128 recommendation forms (a 42 percent increase). Counting optional writing supplements that were filed, he said that the total amounted to 5.23 submissions per second all day long. Another 122,00 applications were filed New Year's Day. He said that the volume of inquiries at the support desk has been "relatively light." Through Jan. 1, the total number of applications filed is up 12 percent, to more than 2.5 million.

Some of those filing late on New Year's Day did have difficulties. According to a post by Common Application on its Facebook page Thursday morning, the problem is now solved, but social media posts indicate it was fairly traumatic for some applicants who thought they were about to miss deadlines. The Common Application post says: "Between 11:35 p.m. Eastern and 2:35 a.m. Eastern some users had difficulty using the system, particularly during the first of those three hours. However, since 2:35 Eastern (50 minutes ago) you should be able to work without a problem. Have no fear - all member colleges with a January 1 deadline will accept any application submitted promptly today. Sorry to keep you up a little later tonight!"



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