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May 03, 2025

‘A Council of Sheriffs’ and Other Ideas to Help Save Higher Ed

Perhaps it’s time for us to play well as a group since, as Uncle Ben F. noted, “We must all hang together, or, most assuredly, we shall all hang separately.”

By  Rachel Toor

The Sandbox

Inside Higher Ed Insider
image of people on a boat

From Rachel Toor

Over the past couple of years, I’ve developed relationships with presidents in every sector, and, well, I care about them. Which means I feel compelled to tell them things they don’t want to hear. Like, wake up, friends. They hate us. The people labeled a “basket of deplorables” told us that in 2016 and yet we never stopped condescending to them. Maybe it’s time to unleash the doves and wave the olive branches.
 
Presidents understandably want to change the public narrative, and their natural inclination is to talk about what they know best: their own institutions. After all, it is their job to promote the great things their beautiful and unique colleges are doing. But they seem often to forget what we teach in first-year composition classes: to think about audience. Always.
 
Friends, the goal of this newsletter is to support you (and we know many even on your campuses can’t stop punching up and you are worn down, wrung out, and exhausted), so I say this with love and compassion: A self-interested message to the half of the country who doesn’t like you or believe in what you represent will not change their minds and will only make them hate you more.
 
How to regain trust? Here’s one small idea.
 
I’ve been approaching presidents (who like to write) with a prompt: Craft an op-ed for regional newspapers (yes, old people still read them) to remind citizens that higher ed is more than just Harvard. I’ve asked peeps from different sectors to call out by name and specific contributions the community colleges, regional publics, small religious institutions, quirky arts schools, technical training institutes, fancy-pants privates, land-grants, and HBCUs near them. The idea is to present a compelling case for the entire ecosystem of higher ed by invoking the programs, social services, cultural offerings, and job training available in their area.
 
Because this is what makes America great. Our higher ed industrial complex is the envy of the world and has made us the powerhouse we are. That’s the story we need to tell—about economic advantage, national defense, access to health care, libraries, engineering marvels, and basic services that come from the nearly 4,000 institutions (that aren’t Harvard) where anyone can find a place.
 
Too many presidents, when they write or talk about higher ed, think only from the perspective of their own captain’s chair. Few talk about the entire fleet in a way that calls attention to others. If you’re in an area with one of the nearly 500 colleges that the Carnegie Classification now lists as an opportunity school, give them (us! go, EWU Eagles!) some props before you wave your own flag. If your institution has made it into those rankings, don’t just brag (though it is great) but acknowledge there are other local options that might be a better fit for some students. And if you’re at the equivalent of a luxury yacht or giant ocean liner, maybe use the wake you create to lift the canoes, fishing trawlers, and tugs.

Sure, the national press needs to be reminded that higher ed is more than a few dozen schools, but so does everyone else. Even better would be to go to conservative media outlets and show them we’re all not just all “woke" and “antisemitic." Remind citizens to make sure their elected officials are working to serve their interests and maybe point out that the Big Beautiful Bill might be pretty only for those with enough cash to pay the sticker price for college.
 
In last week's Sandbox, a former president wrote, “Too many of us chased national prestige and recognition at the expense of building strong and supportive local relationships of the kind that could make communities proud and grateful to have a college in their towns.” 
 
As a pro bono service to beleaguered prezzies (which some of you already know about), I am happy to read, edit, or even help ghostwrite these pieces.
 
More useful, perhaps, this week I’m bringing you expert advice from higher ed attorney Jim Newberry, who knows about appealing to diverse constituents. He is one of us, but given his wealth of experience, he is well aware of why those who are not in our club hate us.

From Jim Newberry

As a higher ed attorney, former in-house counsel for a college, and former mayor of Lexington, Ky., I consider myself to be a part of the higher education community. I am pleased to respond to a request about what to do about the problem described at the top of this newsletter: that they hate us.

“They” are fellow citizens outside the gates of American higher education: highly influential community and business leaders. “They” are also the less visible but equally important folks like teachers, plumbers, utility linemen, cosmetologists, nurses, bankers, sanitation workers, firefighters, and all those who make the off-campus world work. “They” matter—and right now, “they” may outnumber us and have the ear of the people in power who have the ability to damage us.

Poll after poll reveals that the public’s respect for and confidence in higher education has plummeted, so how do our representatives in Congress and state legislatures react? They look for opportunities to kick higher education. The more the politicians kick, the more their constituents applaud, and the more likely they are to be re-elected.

To refer again to the comments above, just telling the story better isn’t going to solve the problem.

Here’s a modest proposal: How about convening a “council of sheriffs" to advise higher education leaders? You see, sheriffs, especially those in small towns and rural areas, are generally the most common-sensical elected officials. If they don’t understand the people they encounter, they risk getting shot. Living on that edge compels sheriffs to understand everyday folks—their wants, their needs, their aspirations, and their faults. Right now, higher education needs that perspective.

A council of sheriffs may be impractical, but you can still capture the spirit of their perspective. Social scientists and polling firms can give details about what people believe are higher education’s problems, and our industry needs to be able to hear and understand our sector’s failures.

Once you receive the sheriffs’ perspective, you could publicly admit the problems and take concerted actions to address those issues honestly. Too many members of the public aren’t buying the product we are selling, so you might have to work to develop a new and improved version of higher education that is consistent with your mission but responds to changes in what society and learners need. It will not be easy, but change you must. Undoubtedly some institutions will persist in doing the same thing they’ve done for years, but no one should waste time worrying about them. Financial realities will force them to close soon enough.

Before it’s too late, you could prompt your peers to collectively launch a strategic campaign that speaks a bipartisan language politicians understand. You could encourage your national associations to engage the best Republican and Democratic consulting firms to develop a national campaign that uses the most sophisticated communications techniques to help the public understand you have heard their complaints and addressed their concerns. That campaign might include television, internet, and social media ads, YouTube videos, op-ed pieces, speakers’ bureaus for civic clubs, direct mail, and an assortment of other tools to implement a highly integrated communication strategy.

The ultimate goal should be to change the political landscape so you continue to do what you believe is right and also adapt to make sure students are getting what they need. This approach would be neither easy nor cheap, but it is better than continuing our current course of serving as a punching bag for politicians representing their constituents’ attitudes. If the political campaign succeeds, the same politicians now eager to get re-elected by kicking higher education will be groveling to get re-elected by helping higher education. That’s the way our government works.

So, start now. Maybe call your local sheriffs, invite them to campus for a cup of coffee, ask what they think about higher education, and just listen. It may well be the most productive time you spend this year.

https://bit.ly/4iXGRuN

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AI image of dogs as college presidents

All previous issues are available here.

While it should be obvious I have not outsourced writing to AI or asked it to make my messages “friendlier,” I have been playing with various tools. 

Prompt: Create an image of college presidents as dogs.

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The Sandbox

Not your typical weekly newsletter. This is a space where presidents and chancellors can say what they really think without fear. Everyone is welcome to read, but only those who have been in the top job can submit to us. The Sandbox, by Rachel Toor, is an exclusive benefit of our paid Insider membership program.

 

 

The Sandbox Archive

‘Disruptive Without Being Destructive’

May 24, 2025

Letters From Presidents to Higher Ed Critics

May 17, 2025

‘President Resigns Abruptly’

May 10, 2025

Former Presidents Are Eager to Step Up

April 26, 2025

It’s All About the Benjamins

April 19, 2025
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