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This resource is available only to Insider members

The Sandbox newsletter is an exclusive benefit of our paid Insider membership. Insiders have access to a unique blend of exclusive data, analysis and emerging best practices. Explore the member benefits here.

October 18, 2024

Moving to a ‘Lesser’ Institution

Making the choice to follow your heart, even at the expense of disappointing your parents.

By  Rachel Toor

The Sandbox

Inside Higher Ed Insider
Sandbox - family

From Rachel Toor

As an undergrad, suffering from the knowledge that someone had messed up and let me in feeling not as prepared as my prep school classmates, I learned how to talk about books I hadn’t read. Usually with condescension and searing critique.

It took me years decades to unlearn that “skill.”

After college, I worked at Oxford University Press. I learned that editors are not gatekeepers, but fans. They have to say no to most projects, but they live to say yes. This fit better with my uncool propensity for enthusiasm.

On the other side of the pond, however, at the university to which we ostensibly reported, the British staff viewed smug cleverness as a virtue. They were embarrassed by gushy American earnestness.

Those are the poles I’ve always swung between. Cheap snark versus authentic emotion.

While I am drawn to the sardonic and the darkly funny, the quality I think most excellent writers share is empathy. While working on my first young adult novel, I taped this quote from the (rugged) Jim Harrison above my computer:

“I like grit, I like love and death, I'm tired of irony … A lot of good fiction is sentimental … The novelist who refuses sentiment refuses the full spectrum of human behavior, and then he just dries up … I would rather give full vent to all human loves and disappointments, and take a chance on being corny, than die a smartass.”

Of course, I fear my lesser angels often get the better of me and I can’t resist a smartass crack.

What has helped, though, is talking to presidents, especially those who are true believers. Who take a chance on being corny and resist an urge toward sarcastic glibness. Who thrill to dress up in wizard-like robes and confer degrees. Who choose to create, or at least, caretake, rather than to destroy. Who are not gatekeepers of higher ed, but fans.

I wish faculty, particularly the haters who believe that administrators are motivated only by power, prestige, and filthy lucre, could overhear the way presidents talk when no one (except me) is listening.

Embracing my slobbery fandom, I will say this: These people inspire the shit out of me. They give me hope for higher ed. And to quote a Jack Nicholson character, they make me want to be a better [hu]man.

If you're going to be at the APLU meeting next month, drop me a line. We want to see you in person. (I promise to try not to slobbber.) 

The writer is a current president.

I followed a fairly typical career for a woman my age—went to graduate school, got married, had children and faculty positions, got funding, and had a productive academic and administrative career.

Decades ago, after not getting the job for a presidency I wanted more than anything, I was recruited to a different kind of university-based opportunity, where I learned how to run a large organization, do strategic planning, create interpersonal relationships, understand board dynamics, and become familiar with my own strengths and weaknesses.

When personal tragedy struck, I decided to try a new career in industry. When I explained my new job—as a well-paid executive in a huge international company—to my mother, she retorted that she and my father had raised their children to make important contributions to the world. High salaries and industry titles were inconsequential and not comparable to a life of service.

So, you can imagine her relief when I told her that after three years (where they paid me too much to contribute too little), I was unfulfilled with my industry job and would be pursuing a career as a university president.

Was my mother happy? Well, she wondered why was it a university she had never heard of and couldn’t her daughter get a job at a real university—you know, one of the prestigious ones? My father chimed in with suggestions for presidencies at all the universities where he knew I would be the most qualified president.

Here’s what I concluded. Even if one of the best universities in the country asked me to be president, I would decline. As hard as I might work, I was unlikely to do much to advance a top institution. Instead, I wanted to focus on dramatically increasing students’ social mobility and career opportunities, on the research and creative potential of students and faculty, and on increasing a university’s contributions to its local economy.

So, I thought about those institutions that educate 70 percent of America’s students, the majority of first-generation students and underrepresented students. These public institutions are stewards of place with deep roots in their local communities. At these types of universities, I knew there would be a strong foundation, but also an enormous amount of work to do. I surmised that my skill set might be beneficial.

I have now far exceeded the average tenure of presidents. My board has asked me to stay in my role until—well, for a long time. I am fortunate to have found work that is meaningful, joyful, pleasurable, and gratifying. I spend my waking hours with energized young people who want to change the world and are doing just that. Our faculty are deeply committed to the education of our students, and they are engaged in transformational research and creative activity that enables them to solve real-world problems. Our staff understand that their role is to dedicate themselves to ensuring that our university is the university of choice for students, faculty, and staff, and we are deeply involved in the economic and societal engagement of our surrounding communities.

Sure, my job has challenges, but it is hard to frazzle me. Because I am financially secure, I am old enough to be retired, and I work with both a strong management team and an excellent board, I have many luxuries.

When bad things happen—and they do—I remind myself that things could always be worse. They have been a lot worse. Personal tragedy can be a good teacher. I remember that I have been resilient before and I can be resilient again if needed.

But mostly, I focus on the incredible opportunity I’ve been, coupled with the responsibility I have, to make a huge difference in the lives of those we serve.

I think my mother would be proud of me, even at a “lesser” institution.

News Flash: Climate Change Is Real and Is Going to Affect Us All

The writer is a current president.

As a college president, I have been through a significant fire at my previous institution and two back-to-back hurricanes. We all know what it was like to lead during the pandemic.

Two days before Hurricane Helene landed, I closed the college. We were warned that the flooding would be catastrophic. We prepared as much as we could, but we woke up with no power, no water, no internet, no cell service, all the roads blocked, trees down, and we had no way to communicate with anyone. We couldn’t even call 911. The isolation was real.

The infrastructure in our area crumbled. We were in this situation for at least 10 days. We began to run out of food and water. With no other means of communication, we wrote on a big Post-it pad at our Incident Command Center on campus: “I have gone over to check on Building X, be back at 1:00 p.m.” My team and I ran our emergency operations like this for a week. We are still assessing the building damage, and we will continue to do all of this well into the foreseeable future.

As for me, the stress and the pressure are real. I am human, and I grieve along with my team and our community. I just do it in the privacy of my home. My community needs me to be strong and lead through this.

If you want to get this email, please become a member

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We seek to serve all the sectors in higher ed, from fancy purebreds to mutts.

 

Dog running through tall grass

The Sandbox

Not your typical weekly newsletter. This is a space where presidents and chancellors can say what they really think without fear. Everyone is welcome to read, but only those who have been in the top job can submit to us. The Sandbox, by Rachel Toor, is an exclusive benefit of our paid Insider membership program.

 

 

The Sandbox Archive

Another President ‘Resigns Abruptly’

June 14, 2025

The Price of Glory

June 7, 2025

When the President (or Chancellor) Is Your Spouse (or Mom)

May 31, 2025

‘Disruptive Without Being Destructive’

May 24, 2025

Letters From Presidents to Higher Ed Critics

May 17, 2025
View All
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