Skip to main content
Home
  • Search
  • Search
  • Register
  • Log In
  • Become a Member
  • Find A Job
  • Solutions
    • Advertising & Marketing
    • Consulting Services
    • Data & Insights
    • Hiring & Jobs
    • Event Partnerships
    • Campus+
    • Menu
    • Find a Job
    • Become a Member
    • Sign up for Newsletters
    • News
    • Faculty Issues
      • Contingent Faculty
      • Curriculum
      • Teaching
      • Learning & Assessment
      • Diversity & Equity
      • Career Development
      • Tenure
      • Retirement
      • Labor & Unionization
      • Shared Governance
      • Academic Freedom
      • Research
      • Books & Publishing
    • Students
      • Academics
      • Graduate students and Postdocs
      • Retention
      • Financial Aid
      • Careers
      • Residential Life
      • Athletics
      • Free Speech
      • Diversity
      • Physical & Mental Health
      • Safety
    • Diversity
      • Race & Ethnicity
      • Sex & Gender
      • Socioeconomics
      • Religion
      • Disability
      • Age
    • Admissions
      • Traditional-Age
      • Adult & Post-Traditional
      • Transfer
      • Graduate
    • Tech & Innovation
      • Teaching & Learning
      • Artificial Intelligence
      • Digital Publishing
      • Data Analytics
      • Libraries
      • Administrative Tech
      • Alternative Credentials
    • Business
      • Financial Health
      • Cost-Cutting
      • Revenue Strategies
      • Academic Programs
      • Physical Campuses
      • Mergers & Collaboration
      • Fundraising
    • Institutions
      • Research Universities
      • Regional Public Universities
      • Community Colleges
      • Private Nonprofit Colleges
      • Minority-Serving Institutions
      • Religious Colleges
      • Women's Colleges
      • Specialized Colleges
      • For-Profit Colleges
    • Governance
      • Executive Leadership
      • Trustees & Regents
      • State Oversight
      • Accreditation
    • Government
      • Politics & Elections
      • Supreme Court
      • Student Aid Policy
      • Science & Research Policy
      • State Policy
      • Colleges & Localities
    • Workplace
      • Employee Satisfaction
      • Remote & Flexible Work
      • Staff Issues
    • Global
      • Study Abroad
      • International Students in U.S.
      • U.S. Colleges in the World
    • Opinion
    • Views
      • Intellectual Affairs
    • Career Advice
      • Conditionally Accepted
      • Seeking a Faculty Job
      • Advancing in the Faculty
      • Teaching
      • Seeking an Administrative Job
      • Advancing as an Administrator
      • Diversity
      • Carpe Careers
    • Columns
      • Alma Mater
      • Beyond Transfer
      • Blog U Special: Apple's Announcement
      • College Ready Writing
      • Construction Trumps Disruption
      • Conversations on Diversity
      • Digital Tweed
      • Education in the Time of Corona
      • Getting to Green
      • GlobalHigherEd
      • GradHacker
      • Hack (Higher) Education
      • Higher Ed Mash Up
      • Library Babel Fish
      • Mama PhD
      • Minor Details
      • Peaks and Valleys
      • Prose and Purpose
      • Reality Check
      • Rethinking Higher Education
      • Sounding Board
      • Statehouse Test
      • Student Affairs and Technology
      • The Education of Oronte Churm
      • The World View
      • University Diaries
      • Call to Action
      • Confessions of a Community College Dean
      • Higher Ed Gamma
      • Higher Ed Policy
      • Just Explain It to Me!
      • Just Visiting
      • Law, Policy—and IT?
      • Leadership & StratEDgy
      • Leadership in Higher Education
      • Learning Innovation
      • Online: Trending Now
      • Rethinking Research Communication
      • -------------
      • Resident Scholar
      • University of Venus
    • Letters
    • Opinion
    • Hubs
    • Student Success
      • Student Voice
      • Academic Life
      • Health & Wellness
      • The College Experience
      • Life After College
    • Special
    • Podcasts
      • The Key
      • Academic Minute
      • Campus
      • The Pulse
      • Weekly Wisdom
    • Reports & Data
    • Events
    • Quick Takes
    • Solutions
    • Advertising & Marketing
    • Consulting Services
    • Data & Insights
    • Hiring & Jobs
    • Event Partnerships
    • Campus+
    • More
    • Post a Job
    • Campus
    • About
    • Contact Us
Insider Dashboard
  • About Membership
  • The Sandbox
  • Webcasts
  • Reports
  • About Membership
  • The Sandbox
  • Webcasts
  • Reports

This resource is available only to Insider members

The Sandbox newsletter is an exclusive benefit of our paid Insider membership. Insiders have access to a unique blend of exclusive data, analysis and emerging best practices. Explore the member benefits here.

May 25, 2024

Presidents Have No Friends

It's a dog eat dog world; think about getting a dog.

By  Rachel Toor

The Sandbox

Inside Higher Ed Insider
Candy big Sandbox

From Rachel Toor

The Sandbox is possible because presidents and chancellors trust us with their stories, are willing to write vulnerably about things that matter, and know that our aim is serve and support those leaders who are doing good work. We scrub submissions of identifying details and edit to mask distinctive voices (sadly; there are some darned good writers).

To be clear, we know (or Doug corrects me when I forget) that the people willing to write for us are not typical. There are plenty of presidents who are greedy, craven, and egomaniacal jerks, more devoted to their personal ambition than to the institutions that employ them. Not everyone wants to play in The Sandbox; it's a self-selected group and therefore my view is colored because of who I'm in contact with.

The bulk of our readers are not (yet) at the top spot, but are people connected to and concerned with the future of our industry: VPs, EVPs, AVPs; student affairs staff, college counselors, legal counsel, department heads, librarians, adjuncts, and administrative assistants. We welcome anyone who wants to understand leadership and is willing to pony up a little extra coin to support Inside Higher Ed's free journalism.

Every president or chancellor knows to expect to be held accountable by boards, who know more or less about our weird business, and to have their decisions questioned by faculty, since that is a healthy part of the checks and balances of shared governance. We also know that most faculty want to keep their heads down and focus on their students and research and aren't necessarily informed about the landscape of higher ed outside their own campus gates, if even that.

About congress's understanding of higher ed, especially in light of another shit-show hearing this week, I have this to say: [         ]

But we do expect administrators to know better. They are often privy to details that can't be shared publicly, at least if they're trusted by their bosses. We might expect them to extend a kind of grace to those at other institutions, especially when they've seen first-hand how rarely a whole story gets told in the media

Which is why I was surprised to hear, on a recent webcast, a current provost say about recent campus protests, "A lot of the problems that I see there are judgment issues on the part of senior administration to be honest. So, I have seen a failure of leadership."

He went on, "I am a very pro-student person, and I do not have to feel the pressure from trustees or politicians in the same way, but I do think a lot of senior leadership at universities have definitely caved to external pressure, and instead of trusting the students, I mean, they called in the cops."

Most college leaders have come up through the faculty, and many say working with students is the best part of their jobs. I cannot believe any president who felt the need to bring police to campus did so with anything but a heavy heart and no other options.

After last week's issue, I've heard from leaders of vastly different institutions who said the current president's description of what life had been like resonated, including for those where there has been no real turmoil. I was shocked by how rattled even the most characterologically optimistic and wildly successful presidents are these days and to hear them ask: how can I keep doing this job? Do I even want to keep doing it? 

Several presidents told me they have met with students to discuss their demands, and then turned around to meet with community leaders who demanded the exact opposite. One president said, "Students (vilified by some media for protesting) are not even close to being the most difficult consistency when it comes to conflict, anger, and criticism. We can understand adolescents banging a drum. What's harder to make sense of and manage are the parents and alumni who are charging hard, using violent rhetoric, vulgar language, and even making direct threats."

Something to remember: none of what I've been hearing will get reported in the media.

Describing his time as a nurse during the Civil War, Walt Whitman wrote, "Future years will never know the seething hell and the black infernal background of countless minor scenes and interiors, (not the official surface-courteousness of the Generals, not the few great battles) of the Secession war; and it is best they should not—the real war will never get in the books."

The behind-the-encampments real stories will not get in the books. Or in the Paper of Record. Or even into Inside Higher Ed's news pages. 

On Sunday I had a conversation with a president ("a very pro-student" person of color who had marched to protest the murder of George Floyd) who said calling in the cops was the hardest thing he'd ever had to do in his career. Still shaken, he went over with me a detailed timeline of how everything had gone down, including bits of information that would never be made public. Even though no one had been even slightly injured, he was haunted by indelible images of police on his campus. I felt guilty even asking him to tell the story because he was still reeling from the trauma of what he knew had been an unavoidable step. 

Presidents can never play the victim card; this is what they've signed up for. Or it was. Things that used to just feel difficult and part of the role have become an impossible and often existential struggle. It's easy to critique from the cheap seats. And safe. 

To call this a failure of leadership demeans deliberative people who have a deep knowledge of their campus communities, an understanding of the terroir in which particular protests grow, and a commitment to teach and protect their students. These are their students, after all.

Leaders may not always make all the right decisions, but they are doing really freaking hard jobs in impossible times. Higher ed has enough problems without us turning on each other. 

The writer is a current president

Many college presidents report that they are lonely. That’s a feature, not a bug, of the job.

Most academics who head institutions did not go to graduate school with executive leadership in mind. They went because they were enamored with their subject matter and had some kind of dream, often naïve, of academic life. And while there are plenty of hierarchies throughout academia, there are also norms of collegiality, stress on peer review, emphasis on associational life, and hope of some kind of socialization with colleagues beyond work.

What there is not is an early indoctrination of would-be leaders into making hard, unpopular decisions. Here academia differs fundamentally from private business, the military, and even large parts of government where there are often very sophisticated efforts to spot leaders early and to prepare them, intellectually and emotionally, to lead. 

The norms outside of academia often lionize people who make tough decisions within their organization. Jack Welch, Steve Jobs, and Elon Musk have all, at one time or another, been held up as exemplars of American leadership in good part because they seemed to almost revel in their institutional unpopularity. They would not have made good university presidents. 

On the way to the presidency, most academic leaders do preside over departments, schools, or, as provosts, entire academic structures. They often make hard decisions and receive their share of blame. However, they are not seen as the ultimate decision maker and often are expected, and position themselves, to be champions of their units against the uncaring demands of the president and the board.

Search committees for presidents usually publish a list of characteristics for their next leader that may refer to the hard decisions to come but also often list “empathy,” “emotional intelligence,” “wisdom,” “a sense of humor,” “fund-raising capacity,” and an appreciation of athletics, among other values. A search consultant once referred to the mountain of desiderata as “Jesus on a good day.” Thus, boards do not select on the basis of future emotional health of the leader during tough times.

Once in office, the new president is deluged by many tasks but begins to feel burdened by the unrelenting stream of hard calls. This is as it should be. In a well-functioning organization, the easy calls should be made lower down, and colleagues should get the credit.  

The difficult calls must bubble up to those who are paid the most and have ultimate responsibility for the organization. And the calls are hard mostly because real people will be hurt (perhaps by losing their jobs) or they will be profoundly disappointed that programs that they are personally associated with will not flourish, or because they will be appalled by proposed alterations of the campus.

The loneliness of the difficult decision is made much greater by the way academics fight. Soldiers do not, in general, complain in public about command decisions and those disappointed in business do not upbraid the leader’s spouse or partner at the next social. But those things routinely happen on campuses.

So, presidents would be wise to follow the advice of Harry Truman who, when asked how to get a friend in Washington, reportedly said to get a dog.

More seriously, when leaders are examining themselves to see if they really have the repertoire of skills for the presidency, they should ask if they have the relationships outside of campus, with their spouse, partner, friends, or pets, that will allow them to cope with the isolation that comes from hard decisions and the inevitable blowback.

That it is lonely at the top is an old bromide. What is more interesting is if it is inevitable. A longstanding president was once asked why a distinguished member of the faculty had not advanced further up the academic ladder. He responded by saying that it was too important to this professor that he be liked by many on campus. The implication was that he would never make the tough decision. 

That’s not to say you can’t have friends, but presidents should be aware of exactly what they have signed up for. And they should be reassured that the loneliness they feel is probably not their fault.

Please feel free to forward this issue to anyone you think might be interested in reading The Sandbox and taking advantage of other Insider benefits. Click here to join. 

JOIN NOW

We believe in diversity, equity, and inclusion. We believe in access. We know the field isn’t level but think everyone should get to play—not just those. with pedigrees and good breeding but also the scrappier ones who may have had a rougher start in life. This applies to institutions (community colleges as well as research universities), leaders (the Ivy-all-the-ways and those who came from less “traditional” backgrounds), and animal companions (we're not speciest).

If you’re a president or chancellor, current or former, and there are things you think but cannot say with your name attached, this is your chance to write for no money, no prestige and no self- or institutional promotion. Consider it a service to the industry and to those who are coming into leadership roles at the worst time ever.  We’ll shield your identity; all conversations are confidential and off the record. If you are worried about FOIA requests (as some rightly are given the avalanche of lawsuits being brought), email me from a personal account and we can chat on the phone.

Harry - Dry Falls

The Sandbox

Not your typical weekly newsletter. This is a space where presidents and chancellors can say what they really think without fear. Everyone is welcome to read, but only those who have been in the top job can submit to us. The Sandbox, by Rachel Toor, is an exclusive benefit of our paid Insider membership program.

 

 

The Sandbox Archive

Another President ‘Resigns Abruptly’

June 14, 2025

The Price of Glory

June 7, 2025

When the President (or Chancellor) Is Your Spouse (or Mom)

May 31, 2025

‘Disruptive Without Being Destructive’

May 24, 2025

Letters From Presidents to Higher Ed Critics

May 17, 2025
View All
Advertisement

Company

  • Contact Us
  • About Us
  • Work with Us
  • History
  • Meet the Team
  • Advertise
  • Find a Job
  • Post a Job

Legal

  • Rights & Permissions
  • Privacy

Newsletter

Sign up for Newsletters

Group
Higher Education News, Opinion and Careers | Weekdays
Quick Summary of the Week's Higher Ed News | Fridays
Admissions and Enrollment News, Opinion and Careers | Mondays
Diversity News, Opinion and Career Advice | Tuesdays
Student Success News, Ideas, Advice and Inspiration | Wednesdays
Expert advice on how to succeed professionally | Thursdays

Copyright © 2025 Inside Higher Ed All rights reserved. | Website designed by nclud

  • Menu
  • Find a Job
  • Become a Member
  • Sign up for Newsletters
  • News
    • Student Success
      • Academic Life
      • Health & Wellness
      • The College Experience
      • Life After College
  • Faculty Issues
    • Contingent Faculty
    • Curriculum
    • Teaching
    • Learning & Assessment
    • Diversity & Equity
    • Career Development
    • Tenure
    • Retirement
    • Labor & Unionization
    • Shared Governance
    • Academic Freedom
    • Research
    • Books & Publishing
  • Students
    • Academics
    • Graduate students and Postdocs
    • Retention
    • Financial Aid
    • Careers
    • Residential Life
    • Athletics
    • Free Speech
    • Diversity
    • Physical & Mental Health
    • Safety
  • Diversity
    • Race & Ethnicity
    • Sex & Gender
    • Socioeconomics
    • Religion
    • Disability
    • Age
  • Admissions
    • Traditional-Age
    • Adult & Post-Traditional
    • Transfer
    • Graduate
  • Tech & Innovation
    • Teaching & Learning
    • Artificial Intelligence
    • Digital Publishing
    • Data Analytics
    • Libraries
    • Administrative Tech
    • Alternative Credentials
  • Business
    • Financial Health
    • Cost-Cutting
    • Revenue Strategies
    • Academic Programs
    • Physical Campuses
    • Mergers & Collaboration
    • Fundraising
  • Institutions
    • Research Universities
    • Regional Public Universities
    • Community Colleges
    • Private Nonprofit Colleges
    • Minority-Serving Institutions
    • Religious Colleges
    • Women's Colleges
    • Specialized Colleges
    • For-Profit Colleges
  • Governance
    • Executive Leadership
    • Trustees & Regents
    • State Oversight
    • Accreditation
  • Government
    • Politics & Elections
    • Supreme Court
    • Student Aid Policy
    • Science & Research Policy
    • State Policy
    • Colleges & Localities
  • Workplace
    • Employee Satisfaction
    • Remote & Flexible Work
    • Staff Issues
  • Global
    • Study Abroad
    • International Students in U.S.
    • U.S. Colleges in the World
  • Opinion
  • Views
    • Intellectual Affairs
  • Career Advice
    • Conditionally Accepted
    • Seeking a Faculty Job
    • Advancing in the Faculty
    • Teaching
    • Seeking an Administrative Job
    • Advancing as an Administrator
    • Diversity
    • Carpe Careers
  • Columns
    • Alma Mater
    • Beyond Transfer
    • Blog U Special: Apple's Announcement
    • College Ready Writing
    • Construction Trumps Disruption
    • Conversations on Diversity
    • Digital Tweed
    • Education in the Time of Corona
    • Getting to Green
    • GlobalHigherEd
    • GradHacker
    • Hack (Higher) Education
    • Higher Ed Mash Up
    • Library Babel Fish
    • Mama PhD
    • Minor Details
    • Peaks and Valleys
    • Prose and Purpose
    • Reality Check
    • Rethinking Higher Education
    • Sounding Board
    • Statehouse Test
    • Student Affairs and Technology
    • The Education of Oronte Churm
    • The World View
    • University Diaries
    • Call to Action
    • Confessions of a Community College Dean
    • Higher Ed Gamma
    • Higher Ed Policy
    • Just Explain It to Me!
    • Just Visiting
    • Law, Policy—and IT?
    • Leadership & StratEDgy
    • Leadership in Higher Education
    • Learning Innovation
    • Online: Trending Now
    • Rethinking Research Communication
    • -------------
    • Resident Scholar
    • University of Venus
  • Letters
  • Opinion
    • Archive
  • Hubs
  • Student Success
    • Student Voice
    • Academic Life
    • Health & Wellness
    • The College Experience
    • Life After College
  • Special
  • Podcasts
    • The Key
    • Academic Minute
    • Campus
    • The Pulse
    • Weekly Wisdom
  • Reports & Data
  • Events
  • Quick Takes
  • Solutions
  • Advertising & Marketing
  • Consulting Services
  • Data & Insights
  • Hiring & Jobs
  • Event Partnerships
  • Campus+
  • More
  • Post a Job
  • Campus
  • About
  • Contact Us

4/5 Articles remaining
this month.

Sign up for a free account or log in.