Massive open online courses don't have a business model, but they can still help universities advance their missions, Ryan Craig argues. But it will take different kinds of courses led by different sorts of professors.
Talking and barriers to communication are not new topics for deans. We receive lots of opportunities for help with this aspect of our administrative role. All of them recognize, implicitly or explicitly, the central role of communication between deans and others. I receive notices for workshops and offers from consultants on “dealing with difficult employees,” on “how to deal with angry faculty members” (perhaps offer them coffee and/or jawbreakers to calm/slow them down….).