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Service With a Smile

A survey of how students feel doing business with nonacademic departments across campus reveals eight actions for clarifying expectations and improving service.

Helping Faculty Help First-Gen Students

Equipped with the right knowledge and tools, professors can help first-generation students succeed. Our infographic offers six supports to consider.
Opinion

A Canceled Cancellation

University of Michigan handled controversy over a pro-life speaker at a ceremony for incoming medical students the right way, Scott Richard Lyons writes.

9 Ways to Elevate First-Generation Student Support

Efforts by colleges and universities to strengthen and personalize supports for first-generation students largely get noticed. A survey reveals areas for expanded communication and connection opportunities.

Dissecting the Campus Speech Problem

A gathering of academic administrators gets schooled in why students see their speech rights slipping—and what colleges can do about it.
Opinion

Normalizing the Unknown for First-Gen Students

Higher ed institutions must reassure first-generation students that it’s OK not to have all the answers, writes Nick Ladany, a first-gen student who became a university president.
Opinion

My Amy Wax Problem

Jonathan Zimmerman writes that academic freedom protects Amy Wax’s right to speak her mind—but not her reported discriminatory behavior toward students and colleagues.

First in the Family Make Their Mark in College

While first-generation college students’ backgrounds and challenges are unique to the individual, they tend to have high expectations and multifaceted postgraduation goals—plus complex support needs.