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The Sandbox newsletter is an exclusive benefit of our paid Insider membership. Insiders have access to a unique blend of exclusive data, analysis and emerging best practices. Explore the member benefits here.

January 18, 2025

Boomer Boards and Cheugy Trustees

Long-serving former presidents dish about bad board behavior.

By  Rachel Toor

The Sandbox

Inside Higher Ed Insider
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From Rachel Toor

A former president said, “Boards are out of control—maybe panicked. This is showing up with women presidents in particular. Boards are losing confidence in presidents and going on secret interim searches, which worries me. I am hesitant to contemplate such an ’opportunity.’”

Governing boards are one of the least governed places in higher ed. More than even faculty, they think, You’re not the boss of me. And they don’t know when they need help, which, let’s face it, most of them do, because higher ed is a business unlike any other. You can be a master of the universe in the real world and still know zip about our industry. Going to college is not the same as understanding how one is run.

From another former president I got some tips that you can pass on to your excellent and hardworking trustees (we know there are plenty of them):

  • Respect the boundaries of shared governance. Focus on high-level fiduciary oversight rather than micromanaging the budget or interfering with curriculum decisions. Trust your president and faculty to handle their respective areas of expertise.
  • Maintain clear reporting structures. Remember that the president is your only direct report—avoid bypassing them by giving direct instructions to VPs, professors, or coaches. This prevents confusion and maintains clear lines of authority.
  • Develop a thoughtful trustee-selection process that includes term limits and values presidential input. Give your president meaningful opportunities to recommend trustees who align with their vision. Be cautious about letting emeritus trustees wield too much influence in board meetings. Appointed board members shouldn’t let personal politics play a part. (Ha-ha.)
  • Establish and enforce strong conflict-of-interest policies. Go beyond the basic required disclosures and create clear guidelines that prevent trustees from using their positions for personal benefit. Take action when violations occur rather than looking the other way.
  • Respect the president’s authority over personnel decisions. Avoid creating “protected” employees who are seen as untouchable due to their relationships with board members. Trust your president to make necessary staffing changes, even if they affect people you personally like.
  • Set realistic performance expectations and timelines. Work with your president to establish achievable goals rather than demanding unrealistic short-term results. Remember that significant changes in areas like fundraising and enrollment typically require sustained effort over time.
  • Be clear and reasonable about expectations for the president’s spouse or partner. Don’t assume they’ll take on the same role as their predecessor—any involvement should be purely voluntary. Remember that many spouses have their own careers and shouldn’t be expected to perform unpaid work for the institution.

For this issue, we asked three former presidents to weigh in on their relationships with their boards. To protect the innocent, I got my new BFF Claude to help.

What?

When I ask most people how they are thinking about AI, the most frequent response is ugh. With a hand gesture.

I get it. I am a late adopter of most things. However, recently I started messing around with different AI tools.

Sure, I am aware of the reasons people fall back on to justify their resistance, some of which are serious and others simply fear-driven. But the fact is, the toothpaste is out of the tube.

Because the goal here is to protect presidents, I do a lot of editing to change prose and mask identifying details. One thing I learned AI is good at is adding voice. So, like visual filters that take out wrinkles, I gave these folks a youthful makeover.

The writers are all former presidents.

From Claude, my AI assistant: I’ll rewrite these presidential perspectives with a more millennial voice while maintaining their core messages:

From IHE’s copy editor: This is not millennial. I am a millennial. I am 43. This is Gen Z.

From me: Good reminder to check AI’s work.

So, like, 10 years into my 12-year presidential run, we were doing this whole reorganization thing and needed new deans. There was this one position that a specific group was super invested in, and they were hardcore stanning this candidate with a particular background. Plot twist: We offered them the job but they ghosted us. So we went with our backup choice—also solid, but totally different vibe.

When word got out, people literally lost it 💀 The angry squad wasn’t having ANY of our explanations about the process. They went full Karen and escalated to everyone—the board, alumni, students, you name it.

I gave the board chair the heads-up ASAP and started making calls to board members. Some were like, “No worries, you got this,” while others were like, “Oof, what a dumpster fire—good thing you’ve got receipts from your 10 years here or you’d be toast.”

NGL, managing relationships with 30-plus board members is exhausting, and it’s all on you as president. When things get sus, it hits different—mad isolating. Sometimes board members act extra and you gotta pick your battles fr fr.

🫶

Quick background: Retired like a year and a half ago after running things forever, did a side quest as interim prez, now I’m consulting. Did the math and I’ve sat through like 300-plus board meetings in my 44-year grind.

I’ve seen my share of board bullies, including this squad that came for me when I was wrapping up my presidency. But what’s sending me is how everyone else just sits there now. Back in the day, if someone got too spicy, other board members would check them. Now? Radio silence.

It’s giving avoidant vibes tbh. Like, trustees will straight up dodge meetings if there’s drama brewing. Or they’ll just stare at their phones while someone’s getting dragged, then dip as soon as they can. The bullies are basically gaslighting their own peers into silence. That’s low-key more toxic than the actual drama.

🫶

Let me spill some tea about what’s actually killing the presidential game rn—these boards that can’t stay in their lane. They’re getting hyped up by AGB, ACTA, and these random consulting girlies to micromanage everything, even though they literally can’t even. No cap, this is why so many presidents are like “bye” earlier than planned.

During my era running two colleges, I saw some WILD trustee behavior. We’re talking nepotism vibes and trying to secure the bag for their businesses—meanwhile their fellow trustees just sat there pretending not to see it 👀 Standard stuff when your board is basically an alumni clique where loyalty is the whole aesthetic.

But the real tea? These boards trying to control everything from curriculum to daily operations. They’re not just ignoring shared governance—they’re straight up delusional about their own expertise. Like, bestie, managing your law firm doesn’t mean you know how to run a whole college. Touch grass fr.

If a friend forwards this to you (thanks, friends) please consider joining and supporting IHE's free journalism

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JOIN TODAY

The Sandbox

Not your typical weekly newsletter. This is a space where presidents and chancellors can say what they really think without fear. Everyone is welcome to read, but only those who have been in the top job can submit to us. The Sandbox, by Rachel Toor, is an exclusive benefit of our paid Insider membership program.

 

 

The Sandbox Archive

Another President ‘Resigns Abruptly’

June 14, 2025

The Price of Glory

June 7, 2025

When the President (or Chancellor) Is Your Spouse (or Mom)

May 31, 2025

‘Disruptive Without Being Destructive’

May 24, 2025

Letters From Presidents to Higher Ed Critics

May 17, 2025
View All
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