Survey: Library Employees at Community Colleges Less Likely to Work Remotely

April 3, 2020

Primary Research Group Inc. has published data from a survey of 70 academic library directors and deans at U.S. institutions, including community colleges and four-year institutions. The survey, which was conducted during the last week of March, asked directors to describe how their libraries were adjusting to remote working, assisting in distance learning efforts, disinfecting library materials, teaching information literacy, altering materials spending and distribution to the new online audience, among other questions about challenges due to the coronavirus pandemic.

Among respondents, roughly 96 percent said their institutions had moved all or most courses online until further notice. The rest said courses were canceled.

No libraries reported that an employee had been diagnosed with COVID-19, according to the survey.

Community colleges and smaller institutions were more likely to be struggling with remote-work arrangements, the survey found. That finding squares with reporting by The Washington Post about community college libraries remaining open for students to use library computers and other technology they can't access elsewhere.

For example, only 35 percent of employees at community colleges were working remotely, compared to 75 percent of library employees at research universities. And the larger the college in terms of student enrollment, the greater the percentage of library employees were working remotely, the survey found.

At colleges with fewer than 1,500 students (full-time enrollment equivalent), only 44 percent of library employees were working from home. But 80 percent of library employees were working from home at colleges with enrollments of than 10,000 students.

The survey found that a plurality of respondents (about 50 percent) did not plan any major changes in their materials expenditures policies over the next six months. Primary Research Group said the survey was the second in a series, with a follow-up planned for release in May.

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